staples-logo-300

August 21, 2015




Staples Sees an Increase in Sales in Q2

Staples saw a successful second quarter as its total company sales grew 1% and its North American B2B sales were up 3% in the quarter, driven by a 4% sales growth in contract and local currency.

“During Q2 we grew sales in …

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In Ecommerce, News

Ecommerce, Kmart, omnichannel fulfillment, omnichannel retail, retail, Sears, Sears Holdings

August 20, 2015




Sears Goes Into the Black in Q2 from Asset Sales

Struggling Sears Holdings, parent company of Sears and Kmart, reported rare net income of $208 million for the second quarter ended Aug. 1, the first since 2013, but it was due to income from property sales. Overall revenue decreased 27.3% to $6.2 billion, with same-store …

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In fulfillment, Loyalty

omnichannel, Macy's omnichannel, Macy's, Kohl's, Walmart, retail, omnichannel retail, omnichannel strategy, big box, big box retail, major retailers, Radio Shack, Radio Shack bankruptcy, Radio Shack Chapter 11, Amazon, Amazon.com, Amazon, Radio Shack

August 20, 2015




WalMart Sees Slower Growth Globally in Q2

While WalMart in the U.S. is moving full-steam ahead both online and in-store, internationally the company is seeing slower growth in several key markets.

Doug McMillon, the company’s president and CEO, told analysts on an earnings call that …

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In Global, News

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

September 30, 2014




What Omnichannel Shoppers Mean for Retailers and Customer Loyalty

If you were to ask a retailer what the most important tool of their customer loyalty efforts was 5 years ago, I bet the majority of them would say traditional loyalty and rewards programs. You know, the old “buy 10 get one …

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In Engagement, Must Reads

back-to-school, back-to-school shopping, e-retail, ecommerce

August 19, 2015




4 Things Millennials Want from Your Online Business This Back-to-School Season

It’s no secret that the back-to-school season is one of the busiest (and most profitable) times of the year for retailers, second only to the winter holiday season. In fact, according to the National Retail Federation’s annual consumer …

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In Blog, Operations & Fulfillment

showrooming-1-300

August 18, 2015




Cross-Channel Customer Experience

The shopping landscape continues to change drastically. Today, consumers – your customers and prospects – are shopping in an environment full of ecommerce sites on mobile devices; they are being influenced through social media posts and enticed through tons of competitive email …

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In executive summary, Omnichannel

omnichannel-pic-300

August 18, 2015




Why Retailers Should Embrace Channels and Complexity

When examining the current state of the retail industry, omnichannel experts boldly assert that “channels are dead” and “consumers are in control,” while retailers confidently claim that they’re providing “seamless shopping experiences.” But a report released by the American …

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In Blog, Omnichannel

christmas-holiday-summer-300

August 18, 2015




5 Trends that Will Make or Break This Holiday Season

With the sun shining and current heat wave, it’s hard to believe it, but it’s time to start planning for the winter holidays.

Retailers are beginning to lay out their strategies for a successful holiday season, overflowing with …

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In Blog, Omnichannel

mobile commerce, retail geo-targeting, social media marketing, customer reviews

September 24, 2014




How to Make Your Small Business Perform Like an Omnichannel Powerhouse

We hear a lot about omnichannel these days. It’s a big word for delivering a seamless shopping experience for customers —whether they are shopping online or in a store — and it can significantly increase sales.

In this digital age, …

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In Fulfillment, Inventory

the-week-that-was-300

August 15, 2015




Week in Review: Is an Exclusive Tmall Deal a Good Move for Macy’s?

Macy’s is heading East… to China. The department store retailer has formed a joint venture with Fung Retailing Limited and will have its own online store on Alibaba’s Tmall Global platform.

The joint venture, which is 65% owned by Macy’s …

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In Ecommerce, Global

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