MCM Ecommerce and Marketing 12-5-17

| Chris Intili

Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 12/5/2017 New Year, New Emails, No More Excuses With email continuing to be one of the top-performing … Continue Reading →

MCM The Week In Review 12-1-17

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 12/1/2017 Everlane to Open Two Brick-and-Mortar Locations Online clothing retailer, Everlane is opening its first two … Continue Reading →

6 Tips for Retailers Transitioning to Lean UX Practices

| Bryan Ennis

A strong customer experience is the best way for retailers to cultivate positive consumer opinion. While that may seem turnkey, consumers’ expectations are constantly rising; no longer can a brand provide the best customer experience within their industry – the experience must transcend through verticals and be the best ever, period. Here are six ways to gain lean UX success.

MCM O+F Advisor 11-29-17

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 11/29/2017 6 Ways Bots Can Help Retailers Staff Their Contact Centers This Holiday Season The holiday season is upon us, … Continue Reading →

Hincapie Sportswear Finds Omnichannel Success in the Cloud

| Mike O'Brien

As your omnichannel business continues to grow, how do you create a unified view of customer and sales data across channels? For Hincapie Sportswear, a cloud-based unified data solution helped it gain greater visibility into revenue streams, turning opportunities into sales more quickly while gaining overall operating efficiency.

MCM The Week In Review 11-24-17

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 11/24/2017 1-800-FLOWERS.COM, Inc. Launches SimplyChocolate.com 1-800-FLOWERS.COM, Inc. announced the launch of Simply Chocolate, a new destination … Continue Reading →

MCM O+F Advisor 11-22-17

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 11/22/2017 Walmart Increases Prices for Some Online Products Walmart started charging higher prices online than in store for some items, … Continue Reading →