MCM Ecommerce and Marketing 11-21-17

| Chris Intili

Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 11/21/2017 Overcoming 5 Key Cross-Border Fraud Issues Serving customers in new global regions is an exciting venture … Continue Reading →

MCM The Week In Review 11-17-17

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 11/17/2017 Walmart Increases Prices for Some Online Products Walmart started charging higher prices online than in … Continue Reading →

MCM O+F Advisor 11-15-17

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 11/15/2017 Anticipate Customer Desires with Precision Inventory Planning Big data analysis has revolutionized the understanding of customer demand, providing visibility … Continue Reading →

FedEx Has 7,500 Pickup Locations at Walgreens Stores

| Mike O'Brien

Just in time for the busy holiday season, FedEx announced it now has pickup locations at 7,500 Walgreens stores across the U.S., shy of the 8,000 it promised to have online by the end of October when the deal was announced in January.

Holiday Season Success Powered By Omnichannel Perfection

| Greg Lisiewski

Each year it seems as though the ramp-up to holiday season starts earlier for merchants, as they truly understand the impact that strong (or poor) seasonal performance can have on their bottom line.

Welcome to My Store…Please Don’t Buy Anything.

| Lisa van Kestersen

The path to purchase may not have anything to do with the purchase at all; sometimes it’s the experience that a brand provides customers. Here are several examples of how an experience can gain the shopper’s long-term loyalty.

Gap Inc. Ups Holiday Omnichannel Game with New Gifting Service

| Mike O'Brien

Gap Inc. is adding a new wrinkle to the customer experience this holiday season with a tool that allows recipients to customize their gift from Banana Republic or Athleta and have it sent to their home, or opt for another gift entirely.

MCM The Week In Review 11-10-17

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 11/10/2017 USPS Offers Retailers Next-Day Delivery on Sundays Just ahead of the holidays, the U.S. Postal … Continue Reading →

3 Major Ecommerce Trends That Will Only Get Bigger in 2018

| Rotem Gal

Desktop-driven ecommerce sales may be plateauing, but data from comScore shows that as a whole, online sales are booming. Here is how this and other key trends will make even more of an impact in 2018.