Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

November 17, 2015




How an Online Strategy Can Help Your Brick-and-Mortar Store This Holiday Season

While consumers may wince at earlier-than-ever Christmas displays in department stores–or rejoice the highly anticipated holiday-themed drinks– the holiday season sneaks up earlier every year. But for savvy retailers and marketers, it’s a reminder that to get their holiday …

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In Blog, Ecommerce

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

November 17, 2015




A Pop-Up Holiday: The Resurgence and Relevance of Brick and Mortar

The blue and yellow Blockbuster logo once was as familiar a site as the green and white of the Starbucks emblem today seen across the country. Its disappearance is both a reflection of progress and a reminder of the impact …

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In Blog, Ecommerce

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

November 16, 2015




Blurring the Lines Between Retail and Ecommerce

Traditionally, brick-and-mortar retail has functioned separately from the ecommerce channel – they were two distinct silos. However, in today’s omnichannel world, with the myriad of ship-from-store, ship-to-store, and buy online/pick up in-store options, the old approach is simply no …

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In Blog, Must Reads

2015-forecast

November 25, 2014




2015 Forecast: Customers Demand an Omnichannel Experience

The message in 2015 for merchants is simple: if you haven’t developed an omnichannel strategy, develop one now. And if you have an omnichannel strategy in place, continue to refine it.
The ecommerce numbers alone show that omnichannel activity will …

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In 2015 forecast, executive summary

the-week-that-was-300

November 13, 2015




Week in Review: Holiday Faux Pas Aplenty

They say good things come in threes… and sometimes bad things as well. How about in fours?

This past week, there have been four separate instances of retail brands who ran into social media blowback as a result of some …

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In News, PR Newswire

OmniNaughtyAndNice_Final

November 20, 2014




Tackling Omnichannel this Holiday Season

Omnichannel continues to be the buzzword on the lips of marketers this holiday season.  Consumers are expecting a seamless experience across multiple devices, according to this infographic by Quick Pivot.

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In Ecommerce, Holiday 2014

Deliv

November 12, 2015




Deliv Acquires NYC Same-Day Provider Zipments

Crowdsourced same-day delivery provider Deliv is continuing its market expansion plans by acquiring New York same-day company Zipments. In June it acquired Chicago-based WeDeliver, and said it will continue to pursue deals for other market-specific providers.

With the acquisition, Deliv …

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In Must Reads, Operations & Fulfillment

USPS, U.S. Postal Service, ecommerce, ecommerce returns, returns, shipping strategy, omnichannel, omnichannel best practices, free shipping, Amazon, Amazon Prime, Priority Mail, free two-day shipping, return labels, return shipping labels

November 18, 2014




Omnichannel Choreography Delivers the Perfect Customer Experience

In the early days of ecommerce, retailers had to learn a two-step dance that didn’t require a whole lot of coordination. After receiving an order online, the merchant had to pack a box at a distribution center and ship …

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In Blog, Fulfillment

field-&-stream-300

November 11, 2015




Field & Stream Launches its First-Ever Ecommerce Site

Field & Stream stores, an outdoor specialty brand owned and operated by leading omnichannel retailer DICK’S Sporting Goods, announced today that outdoor enthusiasts can now access and purchase an extensive array of the latest outdoor equipment, apparel and accessories online …

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In Ecommerce, News

ecommerce fulfillment, shipping data, distribution data, Warehouse/Distribution Center, ecommerce shipping, direct-to-customer fulfillment

November 17, 2014




Big Data a Big Omnichannel Driver

Big data provides retailers in today’s omnichannel world an inside look at how they can improve both their websites and in-store experiences for customers. But which data will be able to help the business? Which piece will generate a …

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In Data & Analytics, executive summary

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