amazon-radio-shack

January 21, 2015




Can Amazon and RadioShack be a Match Made in Heaven?

Is Amazon bailing on its plans for a New York City showroom? And can RadioShack be the answer to Amazon’s omnichannel plans?

That and more, tonight, on… Okay, the lead is a little dramatic, but sometimes we need to have …

More...

In Blog, marketing

chineselaundry-logobird

January 21, 2015




Chinese Laundry Sees Increase in Mobile Commerce Sales

Chinese Laundry saw impressive sales growth in its ecommerce and mcommerce channels.

Chinese Laundry experienced a 31% increase in electronic conversions, 54% increase in mobile commerce sales, 50% more productive search pages and 18% boost to page load times.

The brand installed Celerant Command …

More...

In Ecommerce, inventory management

JCPenney-1990-Catalog-Wishbook-on-Flickr

January 20, 2015




Welcome Back, JCPenney Catalog

Welcome back, JCPenney catalog. A part of all our direct-to-customer retail lives is coming back, according to a report in Wall Street Journal.

According to WSJ, the 120-page book will feature items from JCPenney’s home department and will be …

More...

In Blog, Catalog

2015-forecast

January 19, 2015




Webrooming and Mobile Showrooming in 2015

The holiday shopping season has settled, but the challenge is far from over for retailers as 2014 comes to a close and new trends in the way customers shop continue to take shape in 2015. Even while mobile shopping continues to grain …

More...

In Must Reads

Operations and Fulfillment, ecommerce, ecommerce fulfillment, Dayco Products, HSN, Toys R Us, Ace Hardware, Amazon, Amazon.com, warehouse/distribution center, distribution center, fulfillment center

March 27, 2014




Toys R Us Lays Out New Omnichannel Strategy

Toys”R”Us, Inc. Outlines “TRU Transformation” Strategy (via PR Newswire)
New CEO and U.S. President Discuss Plans to Make Company Fit for Growth by Fixing Foundational Issues, Putting Disciplines into Operational Processes and Right-Sizing Cost Structure Strategic Plan …

More...

In Ecommerce, News

USPS, U.S. Postal Service, ecommerce, ecommerce returns, returns, shipping strategy, omnichannel, omnichannel best practices, free shipping, Amazon, Amazon Prime, Priority Mail, free two-day shipping, return labels, return shipping labels

March 26, 2014




Personalizing the Omnichannel Customer Experience

FREE ON-DEMAND WEBINAR
To better understand the state of omnichannel, Multichannel Merchant and Neustar conducted an extensive study on marketers’ omnichannel priorities and challenges across the customer lifecycle.

Join us as we share key findings from the research and industry …

More...

In Omnichannel, Webinars

Mens_logo_300

March 20, 2014




Men’s Wearhouse Launches Omnichannel Inventory Program

Men’s Wearhouse Launches Omni-Channel Inventory Program (via PR Newswire)
Customers can shop at over 900 stores from one location with Find-It App and Reserve Online, Pick up In-Store rollout FREMONT, Calif., March 19, 2014 /PRNewswire/ – Ongoing innovation at Men’s Wearhouse has led …

More...

In Mobile, Mobile

christmas-holiday-mouse-gifts-santa-hat-300

January 11, 2015




Consumers and Merchants Had a Cautious Holiday Season

When you look at overall Holiday 2014 sales season, you see it came in like a lion and out like a lamb. In this video, ChannelAdvisor founder and CEO Scot Wingo talks about why ecommerce sales grew year-over-year, despite a last-minute …

More...

In Amazon, eBay

mayhemsale-screenshot-300

January 2, 2015




Who Won the Sugar Bowl? Allstate’s Mayhem Sale

[caption id="attachment_59490" align="alignright" width="300"] Mayhem Sale (click to enlarge)[/caption]

We interrupt the Ohio State-Bama college football playoff game to bring you Mayhem Sale, pop-up ecommerce at its finest. Items sold right out of Matt and Shannon’s home… …

More...

In Blog, Must Reads

Amazon, Amazon.com, free shipping, amazon prime, ecommerce

January 1, 2015




Amazon Falling Back to the Pack in Customer Satisfaction

Answers Corporation has announced the release of The Answers Experience Index (AXI): 2014 U.S. Retail Edition, a study of multichannel retail touch points based on 40,000 consumer surveys gathered for the top 100 retail websites, top 30 retail chain stores and top 30 mobile …

More...

In customer experience, Customer Service

  1. 1
  2. ...
  3. 14
  4. 15
  5. 16
  6. 17
  7. 18
  8. 19
  9. 20
  10. ...
  11. 39