June 10, 2014

The Gap Between Customer Expectations, Retailer Reality in Omnichannel

A new report from Forrester Consulting, commissioned by Accenture and SAP unit hybris, found that retailers’ ability to deliver a multichannel shopping experience is lagging behind customer expectations, according to a report in Business2Community.

Forrester found that 71% of consumers …


In Ecommerce, Inventory

June 9, 2014

ShopVisible Presents B2B Omnichannel Ecommerce Strategies at IRCE

ShopVisible Presents B2B Omnichannel eCommerce Strategies to IRCE Attendees This Thursday (via PRWeb)
SaaS eCommerce platform provider, ShopVisible, and Its Customer, Engage Tradeshow Attendees with Customer-Centric Online Approach for Business-to-Business Companies We’re very excited about helping the B2…


In IRCE 2014

Growing Global, global, global ecommerce, France, Germany, cross border, retail, online retail, returns fraud, returns policy, Europe, EU, EU consumer rights directive

April 9, 2015

Alibaba, Forrester Research to Keynote Growing Global 2015

Many of your cross-border ecommerce questions are going to be answered from A to Z at Growing Global 2015. That’s “A” as in Alibaba Group’s Sherri Wu to “Z” as in Forrester Research’s Zia Daniell Widger, who will deliver the keynote …


In Global


April 7, 2015

How a Healthy Affiliate Program Can Improve SEO and PPC

Silos have always been a problem in the digital marketing world, limiting the ability of marketers to understand the full scope of the customer’s journey.  This is why now more than ever before companies are investing in omnichannel to …


In Blog, Must Reads

June 5, 2014

Jagged Peak to Showcase How EDGE is the Central Hub for Omnichannel Retailing at IRCE 2014

Jagged Peak to Showcase How EDGE™ is the Central Hub for Omnichannel Retailing at IRCE 2014 (via PR Newswire)Attendees at Internet Retailer Conference and Expo (IRCE) in Chicago next week will learn how major retailers are using EDGE to connect …


In IRCE 2014

Walmart holiday mobile app on an iPhone

April 6, 2015

Why Mobile is the New Retail Hub

We knew it was coming. As consumers have grown increasingly dependent on their smartphones and tablets to make everyday activities more convenient, they’ve also adjusted how they shop. But it isn’t in the way that you might think.

In its …


In Blog, mobile

Genesco Inc., Genesco, Genesco apparel, retail, traditional retail stores, retailer, athletic retailer, ecommerce, ecommerce platforms, ecommerce technology, omnichannel, omnichannel fulfillment, omnichannel focus, omnichannel strategy, omnichannel engagement

June 2, 2014

Genesco Focusing on Omnichannel Rollouts, Growth

The head of specialty sportswear retailer Genesco said on the company’s Q1 earnings call that it plans to implement several aspects of its omnichannel strategy later this year, seeing it as a significant growth area.

Bob Dennis, president, chairman …


In Cross Channel, Inventory

Ecommerce fulfillment, distribution center, Monoprice, Amazon, Dollar General, Ace Hardware, Home Depot, QVC, Primark

April 2, 2015

Automation and Technology Best Practices Revealed at Operations Summit 2015

Everyone wants to see how other multichannel and omnichannel companies apply automation and technology to their fulfillment operations. What are the benefits, challenges and the ROI?

My panel at Operations Summit 2015, April 14-16 in Louisville, KY, will showcase how Cabela’…


In Automation, Blog

Ace Hardware, omnichannel, omnichannel retail, omnichannel fulfillment, same-day delivery, in-store pickup, buy online pickup in store, BOPIS, retail, ecommerce

March 31, 2015

Ace Hardware Expands In-Store Pickup Nationwide

In another indication of the growing trend toward omnichannel retail fulfillment to meet rising consumer expectations, Ace Hardware today announced the national expansion of its in-store pickup program at participating stores.

The program was first piloted in the summer of 2013 …


In Fulfillment, Inventory

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon,

May 22, 2014

Isaac Mizrahi and the Omnichannel Experience

Isaac Mizrahi is winning at total omnichannel by engaging with its customers.

Robert D’Loren, CEO and chairman of the parent company Xcel Brands and Isaac Mizrahi said during his keynote presentation at the IRCE Focus: Brands & B2B show …


In Branding, Ecommerce

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