iguama-300

February 24, 2016




Former Borderfree Leaders Join Cross-Border Shopping Site iguama

Former Borderfree executives Michael DeSimone and Kris Green have taken on leadership roles at iguama, a Latin American online cross-border mall featuring popular U.S. brands and products.

DeSimone, the former President and CEO of Borderfree, has joined the Board …

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In Global, Marketplaces

American Eagle Outfitters, ecommerce, omnichannel, omnichannel fulfillment, omnichannel operations, omnichannel retail, buy online pickup in store, ship from store, store to door

March 9, 2015




Omnichannel Results Exceed Expectations for American Eagle

American Eagle Outfitters is seeing success with its omnichannel program, which contributed to good numbers for the fourth quarter.

Michael Rempell, COO of American Eagle, said in a call with analysts that the company’s buy online/pickup in store, …

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In Ecommerce, Fulfillment

mobile-commerce-mobile-apps-300

February 23, 2016




4 Trends Shaping the Mobile Shopping Experience

Mobile trends are like fashion trends: changing and evolving quickly. As a business, it’s imperative to ensure your mobile marketing strategy is relevant if you want to maintain a competitive advantage in the marketplace.

That’s because smartphones will …

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In Blog, Ecommerce

FedEx

February 23, 2016




UPS Challenging FedEx-TNT Deal in Brazil

UPS has filed an appeal in Brazil of FedEx’s planned acquisition of TNT Express NV, according to a report in the Wall Street Journal, after Brazilian antitrust authorities had given it a green light.

“The review process in Brazil contains …

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In News, Operations & Fulfillment

distribution center

February 23, 2016




Room for Improvement: 5 Steps to Better Retail Warehouse Selection

The continued growth of omnichannel has changed the dynamic of how much warehouse space companies need and where.  As a result, public warehousing, or the short-term use of a 3PL facility, is becoming an increasingly popular supply chain practice.

The …

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In Blog, Fulfillment

e-tailing-group-200x300

February 23, 2016




Nordstrom Takes No. 1 Ranking in Customer Experience Index

Nordstrom was ranked No. 1 in the annual Customer Experience Index results from the e-tailing group, in conjunction with its 18th Annual Mystery Shopping Study conducted in the fourth quarter of 2015. Overall results for the ninth year of indexing came in …

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In customer experience, Customer Service

the-week-that-was-300

February 19, 2016




Week in Review: Ecommerce Sales Outpaced Store Growth

Ecommerce sales grew 15.8% in 2015, which far outpaced the growth of sales at bricks-and-mortar stores, according to Multichannel Merchant’s MCM Outlook 2016 survey.

According to the MCM Outlook 2016 results, bricks-and-mortar store sales grew just 4% in 2015.

MCM Outlook 2016 also revealed that the …

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In News, PR Newswire

omnichannel-ecommerce-cloud-close-up-300

February 27, 2015




Retail Business Networks: The Key to Omnichannel Integration

For some time, the titans of general merchandising — Costco, Target and Wal-Mart — have been transforming how they do business. Recognizing that the consumer is king, they are putting more emphasis on their supply chains and working with their suppliers and …

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In Blog, Must Reads

OperationsSummit_tagline_OL

February 26, 2015




UPS to Address Supply Chain Agility for Omnichannel Success at Operations Summit

The increasing complexity of today’s supply chain – brought on, in large part, by the surge in omnichannel retailing – will be a key theme and topic addressed at Multichannel Merchant’s 4th Annual Operations Summit, held April 14-16 in Louisville, …

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In Must Reads, Operations & Fulfillment

data-recovery-300

February 19, 2015




Data Security, Omnichannel Initiatives Top Retail CIOs’ Priority Lists

With recent high-profile data breaches and the growing need to deliver a unified and differentiated customer experience, retail CIOs agree that security and digital innovation are top priorities for 2015.

According to the 2015 National Retail Federation/Forrester Research Inc. Retail CIO …

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In Data & Analytics, eCommerce

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