MCM-Outlook-2015-logo-300-200

March 5, 2015




Last Chance: Take the 2015 MCM Outlook Survey

We’d love to get your input for our MCM Outlook 2015 reports. If you give us 5 minutes of your time and take the MCM Outlook survey, We’ll put your name in the hat for a chance to win 1 of 5 $100 American Express …

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In Must Reads

sephora-omnichannel-300

May 14, 2014




5 Excellent Examples of Omnichannel Retailing Done Right

There’s a lot of buzz surrounding omnichannel retailing and WHY retailers should do it, but the HOW of it all isn’t always clear.

Which is why instead of just talking about the benefits of omnichannel, we’ll look …

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In Must Reads, Omnichannel

target-ipad-300

May 9, 2014




Target Calls it Flexible, We Call it Omnichannel

It’s been less than a week since Target decided to part ways with long-time chairman, president and CEO Gregg Steinhafel, and the merchant has wasted no time in introducing interim CEO John Mulligan to the masses.

In a Q&A …

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In Blog, Omnichannel

coach-logo-300

February 26, 2015




Coach Re-launches Website for International Expansion

Coach Inc. said it recently re-launched its website, in order to gain greater business agility and fuel growth across channels and geographies.

The luxury accessories brand switched from its previous website platform to Demandware’s cloud-based solution to better support …

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In Ecommerce, Global

Macy's, Bloomingdale's, Deliv, same-day delivery, Amazon, ecommerce

February 25, 2015




Macys Beats on Earnings, Says Impacts of West Coast Port Issues are Ongoing

Macys’ inventory levels continue to be negatively impacted as a result of protracted labor issues that tied up shipments at 29 West Coast ports for months, the company said during its fourth quarter and year-end analyst call on Tuesday. The company’…

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In Inventory, inventory management

waffle-house-300

February 25, 2015




Waffle House Will Deliver Your Package Scattered, Smothered and Covered

[caption id="attachment_62207" align="alignright" width="150"] This guy will deliver your package scattered, smothered and covered…[/caption]

Here’s some big news, if you’re a foodie and a roadie… Roadie, Inc., and Waffle House restaurants today announced a new partnership that …

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In Blog, customer experience

Walmart holiday mobile app on an iPhone

February 23, 2015




Mobile Commerce Matters More Than Ever

If there is one major lesson merchants learned during the 2014 holiday season, it’s that mobile mattered more than ever.
Mobile commerce went from being a necessary evil to an overnight game-changer. And the merchants that got on board with …

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In Ecommerce, executive summary

NordstromX omnichannelX omnichannel retailX omnichannel fulfillmentX omnichannel strategyX Operations and FulfillmentX Shipping/DeliveryX distribution centerX fulfillment centerX ecommerceX ecommerce fulfillment

February 23, 2015




New Nordstrom Facility Gets Half its Customers Within Two-Day Window

During its recent fourth quarter analyst call, Nordstrom executives said they plan to open a third ecommerce fulfillment center in Pennsylvania that will put half of its customers within reach of two-day ground delivery.

The move is part of Nordstrom’…

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In Fulfillment, Inventory

Ace Hardware, Ace, ecommerce, omnichannel, omnichannel fulfillment, same-day delivery, same day delivery, Uber, Lyft, Home Depot, Lowe's Hardware, Lowe', operations and fulfillment, retail, home improvement retail

February 23, 2015




Ace Hardware Rolls Out Same-Day Delivery Test

Ace Hardware has begun a pilot program of same-day delivery via its own associates at 33 stores in select neighborhoods in Florida, Illinois, Colorado, Maryland, Texas and Arizona. It is an extension of Ace’s in-store pickup program, which is available …

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In Fulfillment, News

cloud-based-technology-300

February 22, 2015




Cool New Technology Showcased at eTail West

The exhibit hall, or “Solutions Zone” as it was called at eTail West, was buzzing with activity.

Sure, there were things like mimosa breaks and Xbox tournaments to lure eTail West attendees into the Solutions Zone. But attendees also made …

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In Blog, cross-border

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