Amazon to Buy Out French Delivery Company

| Mike O'Brien

In its continuing march toward setting up its own logistics and shipping operations, Amazon plans to acquire French package-delivery company Colis Privé.

O+F Advisor 1-13-16

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 1/13/2016 What is the Best Warehouse Management System Technology for Retailers? If you’re a retailer and looking to invest in … Continue Reading →

Week in Review: Macy’s Downfall Sends an Omnichannel Message

| MCM Staff

Despite all the doom and gloom news that came out of Macy’s, Inc. on Jan. 6, chairman and CEO Terry Lundgren said its omnichannel investments are paying off.

It’s hard to argue against that: In November and December, the company filled nearly 17 million online orders at macys.com and bloomingdales.com.

But Macy’s really has the same problem other omnichannel retailers are experiencing. They are sacrificing store-level salespeople at the expense of technology, and not finding a happy medium to make the omnichannel experience a positive one.

O+F Advisor 1-6-16

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 1/6/2016 Omnichannel Retailer, Watch Out For These Customer Experience Hurdles If you're an omnichannel retailer, here's how you can eliminate … Continue Reading →