Kohls

October 12, 2015




Kohl’s Adds Same-Day Delivery in 6 New Markets with Deliv

Kohl’s has partnered with crowdsourced last-mile delivery company Deliv to add 6 new markets in which it provides same-day delivery, bringing the total to 9.

Deliv currently handles Kohl’s same-day service in San Francisco, the greater Bay Area and Chicago. The service …

More...

In Fulfillment, fulfillment

Office Depot

October 6, 2015




Office Depot Inc. Announces Major Redesign of Mobile App

Office Depot, Inc.  and parent company of Office Depot and OfficeMax, today announced a major redesign of its mobile app for iPhone and Android smartphones, with new features that focus on convenience and personalization while providing a better omnichannel shopping …

More...

In Ecommerce, Mobile

horizontal mobile holiday

October 11, 2014




4 Ways to Enhance Your Omnichannel Holiday Strategy

During last year’s holiday season, retailers worked hard to create an omnichannel shopping experience. Retailers brought the online, in-store and mobile initiatives together to provide a seamless experience. And though not quite perfect (yet), this allowed shoppers to buy …

More...

In Blog, Must Reads

holiday_investment_300

October 5, 2015




Fighting Comp Sales for the Holidays

Holiday marketing campaigns appear to start earlier every year, both in-store and online, and it seems that the larger omnichannel retailers are leading the way this year. RJMetrics released a study to remind us that Q4, specifically November and December, …

More...

In Blog, Campaign

retail logistics, supply chain optimization, retail supply chain

October 9, 2014




Going Global in an Omnichannel World

A big trend today in retail is the convergence of retailers expanding their business globally while being an omnichannel retailer.

During a meeting at Shop.org, Borderfree chief strategy officer Kris Green told Multichannel Merchant that retailers need to make …

More...

In Ecommerce, Global

the-week-that-was-300

October 2, 2015




Week in Review: Staples Won’t Open Doors on Thanksgiving Day

[caption id="attachment_73492" align="alignright" width="300"] Thanksgiving Day turkeys line up outside an undisclosed Staples store, seeking amnesty…[/caption]

And the first Christmas shoe of the 2015 holiday season has dropped… Staples has announced will not be open on Thanksgiving Day.

More...

In Ecommerce, Executive

EMV, card not present, CNP fraud, ecommerce fraud, ecommerce fraud prevention, chip-and-pin, chip and pin, ecommerce security, payment security

October 1, 2015




EMV and the 5 Things All Online Retailers Need to Know

When it comes to online fraud, it hasn’t been a great year for ecommerce merchants. In fact, online retailers lost an average of 1.3% of revenue to fraud and fraud related costs according to a recent LexisNexis study, representing a …

More...

In Blog, Ecommerce

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

September 30, 2014




What Omnichannel Shoppers Mean for Retailers and Customer Loyalty

If you were to ask a retailer what the most important tool of their customer loyalty efforts was 5 years ago, I bet the majority of them would say traditional loyalty and rewards programs. You know, the old “buy 10 get one …

More...

In Engagement, Must Reads

the-week-that-was-300

September 25, 2015




Week in Review: You Down With EMV (Yeah You Know Me)

The deadline for U.S. merchants to be on board with Europay, Mastercard, Visa (EMV) technology is less than a week away. If merchants do not upgrade their point-of-sale terminals to EMV-compliant machines, they’ll be held responsible for fraudulent …

More...

In Ecommerce, Executive

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

September 25, 2015




Improving Customer Interactions by Bridging the Business Intelligence Gap

In almost every business, it is important to understand exactly how customers interact with a company, whether it is at a physical point of sale, marketing or ongoing customer service.

This knowledge is especially important with organizations that utilize an …

More...

In Blog

  1. 1
  2. ...
  3. 15
  4. 16
  5. 17
  6. 18
  7. 19
  8. 20
  9. 21
  10. ...
  11. 55