omnichannel checklist

September 21, 2014

Your 5-point Checklist for Going Omnichannel

With the right digital strategy in place, retailers can enhance engagement between the customer and store associate, better leverage inventory positions and maximize the store footprint.

But every store operation is different and the right solution for one retailer may …


In Customer Service, Engagement


February 9, 2015

Mobile Still Tops Retailers’ Priority Lists in 2015

As more consumers take to smartphones and tablets to shop with their favorite retail brands, retailers agree that keeping mobile at the top of their marketing priority lists is a smart move. According to the 2015 Research Inc.  …


In Ecommerce, Marketing

Radio Shack bankruptcy, Radio Shack Chapter 11, General Wireless, ecommerce, data privacy, consumer data privacy, consumer data, Radio Shack

February 8, 2015

Will 2015 Be the Year of Retail Chapter 11s?

It was as inevitable as the sun rising, but RadioShack finally filed for Chapter 11 bankruptcy protection on February 5.

The electronics and gadgets retailer has been struggling for more than a few years now, and there’s a stalking horse plan in …


In Blog, Executive

Macy's, Bloomingdale's, Deliv, same-day delivery, Amazon, ecommerce

September 15, 2014

Apple Pay, Same-day Delivery Highlight Macy’s Inc.’s Omnichannel Rollouts

Macy’s, Inc. has today outlined its latest advancements in omnichannel strategy and technology as the company continues to add new dimensions for attracting shoppers and serving the needs of individual customers.

Here are examples of emerging omnichannel strategy and …


In News, Omnichannel

Apple Pay

September 12, 2014

What Apple Pay Means for Omnichannel Retail

[caption id="attachment_54148" align="alignright" width="100"] Computop CEO Ralf Gladis[/caption]

Apple made a big splash this week with the introduction of its new i-devices: The iPhone 6, iPhone 6 Plus, and the Apple Watch. With it comes Apple’s entry into the …


In Omnichannel, technology


February 4, 2015

Macy’s, Inc. Agrees to Acquire Bluemercury

Macy’s, Inc. has announced it has signed an agreement to acquire Bluemercury, Inc., a luxury beauty products and spa services retailer, for $210 million in cash.

Bluemercury, based in Washington, D.C., currently operates about 60 specialty stores in 18 states, typically …


In M&A and Financial, News


September 3, 2014

Staples Launches Series of Omnichannel Updates

Staples has announced a series of enhancements to its omnichannel experience, including the ability to buy products online and pick them up in-store within hours, Visa Checkout for online payments, new in-store kiosks,  and an app for iPad users.

“The …


In Engagement, News

global ecommerce, Forrester Research, mobile commerce, ecommerce, Growing Global 2015, omnichannel, omnichannel retail, online marketplaces

January 29, 2015

Ready for Cross-border Ecommerce? A Checklist for Glocalization

Location, location, location – that’s the mantra of realtors everywhere to convey the number one factor in determining a property’s desirability. For cross-border online sales destinations, its glocalize, glocalize, glocalize. When it comes to international e-tailing, glocalization is …


In Blog, Global

GameStop, GameStop PowerUp Rewards, PowerUp Rewards, loyalty programs, ecommerce, mobile apps, mobile commerce, video games, video gaming, retail, omnichannel, omnichannel retail, omnichannel fulfillment, in-store pickup

January 27, 2015

GameStop Brings Mobile Shopping Cart to Brick and Mortar

GameStop announced at the National Retail Federation’s 104th Annual Convention & Expo that its plans to use Microsoft Azure cloud platform to continue to enhance the in-store engagement of its customers in interactive, informative and entertaining ways.

GameStop will be …


In customer experience, mobile

dimensional weight pricing, DIM, United States Postal Service, USPS, UPS, FedEx, FedEx Ground, shipping/delivery, parcel shipping, ecommerce

August 26, 2014

Protective Packaging Considerations for Omnichannel

Omnichannel retailing has accelerated service expectations and permanently changed the competitive landscape.

What started out as retailers shipping from a handful of distribution centers, now also includes brick-and-mortar stores and other fulfillment operations.  It’s about finding the shortest distance …


In Omnichannel, Operations & Fulfillment

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