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February 23, 2014




5 Tips for Omnichannel Success

A recent study conducted by the CMO Club and Visual IQ highlighted the challenges CMO’s are facing as they try to embrace omni-channel analysis of their marketing and branding initiatives.

The results were not surprising. Some 85% of CMOs say …

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In Must Reads, Omnichannel

Inventory, inventory tracking, inventory management, retail, drop shipping, drop ship, consignment, back ordering

February 21, 2014




The Key to Omnichannel Success: A Strong Logistics Strategy

There are a lot of factors that determine success in the omnichannel marketplace. But retailers are discovering that their logistics and fulfillment operations are consuming a larger share of the oxygen in omnichannel conversations than ever before.

According to a …

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In Inventory, Must Reads

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February 19, 2014




How Nicole Miller Built its Omnichannel Strategy

Nicole Miller is an early adopter of the omnichannel marketing approach. Thus far, it is reaping the benefits of this strategy, merging data from both ecommerce and in-store environments to provide a formidable marketing strategy aimed at boosting sales, all …

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In Omnichannel, tip-sheet

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February 19, 2014




Optimize Omnichannel Engagement with Actionable Consumer Insights

Is your company one of the many that are scrambling to create an omnichannel strategy? Are you constantly faced with the dilemma of how you will support that strategy with actionable tactics?  Don’t worry, you are not alone.  In …

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In Blog, Must Reads

February 18, 2014




Marketers Report on Omnichannel Strategies

Marketers are very aware of the tremendous potential in omnichannel marketing. They’re eager to personalize and synchronize customer experiences fully, across multiple touch points, to increase sales. This whitepaper will help you understand:

How linking to consumer identifiers lets …

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In Whitepaper

February 18, 2014




Leveraging Data-Driven Consumer Insights to Optimize Omnichannel Engagement

There are revolutions happening in the way companies capture and analyze customer and prospect data. Multichannel Merchant and Neustar have developed a unique and timely study on how leading companies are leveraging customer data and predictive analytics technology to implement …

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In Whitepaper

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June 29, 2014




Reducing the Cost of Order Fulfillment

[caption id="attachment_50315" align="alignright" width="468"] Automated order picking processes allow operators to spend 76% vs 10% for manual picking operations actually picking rather than walking and searching.[/caption]

Omnichannel commerce puts a premium on reducing the cost of order fulfillment while …

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In Must Reads, Operations & Fulfillment

supply chain management, supply chain, ecommerce, inventory, inventory management, inventory tracking, brand, brands, brand ambassador, branding, brand loyalty

June 24, 2014




Study: 83% of Retail Execs Say Supply Chain Not Optimized

A new study from PwC, commissioned by JDA Software, found that while 83% of retail executives surveyed reported that their supply chains were not optimized to support the new omnichannel world, only one-third considered the omnichannel dynamic to be an external …

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In Ecommerce, eCommerce

omnichannel, Macy's omnichannel, Macy's, Kohl's, Walmart, retail, omnichannel retail, omnichannel strategy, big box, big box retail, major retailers, Radio Shack, Radio Shack bankruptcy, Radio Shack Chapter 11, Amazon, Amazon.com, Amazon, Radio Shack

June 20, 2014




Walmart to Open New Ecommerce Distribution Center in Indiana

Walmart plans to open a 1.2 million square foot distribution center in Plainfield, Ind. by 2015 that will employ 300 workers. The center will be able to distribute goods to more than 160 million people in two days or less.

“By combining large-scale online …

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In Ecommerce, Inventory

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June 20, 2014




Jimmy Jazz Sees Successful Ecommerce Growth

Fashion and sneaker retailer Jimmy Jazz has seen success with the acceleration of its ecommerce growth with the handling of hundreds of thousands of ecommerce and call center orders a year, according to a press release.

Since it began working …

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In Contact Center, Ecommerce

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