2015-forecast

November 25, 2014




2015 Forecast: Customers Demand an Omnichannel Experience

The message in 2015 for merchants is simple: if you haven’t developed an omnichannel strategy, develop one now. And if you have an omnichannel strategy in place, continue to refine it.
The ecommerce numbers alone show that omnichannel activity will …

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In 2015 forecast, executive summary

Cyber-Weekend-2015-300

December 2, 2015




Editor’s Notebook: Cyber Weekend BOPIS Went Smoothly… Kinda…

Buy online, pick up in store… Seems pretty easy from the customer point of view, and seems pretty complicated from a retailer’s perspective. And during the holiday season, omnichannel shopping should be nerve-racking for everyone.

But truth be told, my …

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In Blog, Must Reads

scot-wingo-300

December 2, 2015




ChannelAdvisor’s Scot Wingo Recaps Cyber Weekend 2015, and Talks Star Wars

ChannelAdvisor Executive Chairman and Founder Scot Wingo was gracious enough to do a Google Hangout video interview with Multichannel Merchant on Tuesday, Dec. 1, 2015, to talk about Cyber Weekend 2015 (which ChannelAdvisor refers to as the “Cyber 5,” meaning the 5 ecommerce shopping days …

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In Ecommerce, marketplaces

marketlive-shopatron-300

December 1, 2015




Vista Equity Simultaneously Buys MarketLive and Shopatron

AUSTIN, Texas–(BUSINESS WIRE)–MarketLive Inc. and Shopatron, leading providers of software solutions for the global retail industry, today jointly announced that the companies will be acquired simultaneously by Vista Equity Partners (“Vista”), a leading private equity firm that focuses …

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In News, PR Newswire

cyber-monday

December 1, 2015




All Sorts of Sales Records Set on Cyber Monday 2015

Related Cyber Weekend News

Stores that Closed Doors on Thanksgiving and Black Friday Outperformed Competitors Online

Editor’s Notebook: My Big Fat Omnichannel Thanksgiving Shopping Day

No Surprise: Thanksgiving Ecommerce Sales on the Rise

Editor’s Notebook: Black Friday and …

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In News, PR Newswire

OmniNaughtyAndNice_Final

November 20, 2014




Tackling Omnichannel this Holiday Season

Omnichannel continues to be the buzzword on the lips of marketers this holiday season.  Consumers are expecting a seamless experience across multiple devices, according to this infographic by Quick Pivot.

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In Ecommerce, Holiday 2014

cyber-monday

November 29, 2015




More Than 121 Million Holiday Shoppers Plan to Shop Online on Cyber Monday

WASHINGTON, November 29, 2015 – Incredible online savings starting in early November have changed the way that consumers are shopping on Cyber Monday. Online holiday shoppers this year are hoping to see deals on everything from cashmere sweaters to home décor before …

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In News, PR Newswire

USPS, U.S. Postal Service, ecommerce, ecommerce returns, returns, shipping strategy, omnichannel, omnichannel best practices, free shipping, Amazon, Amazon Prime, Priority Mail, free two-day shipping, return labels, return shipping labels

November 18, 2014




Omnichannel Choreography Delivers the Perfect Customer Experience

In the early days of ecommerce, retailers had to learn a two-step dance that didn’t require a whole lot of coordination. After receiving an order online, the merchant had to pack a box at a distribution center and ship …

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In Blog, Fulfillment

ecommerce fulfillment, shipping data, distribution data, Warehouse/Distribution Center, ecommerce shipping, direct-to-customer fulfillment

November 17, 2014




Big Data a Big Omnichannel Driver

Big data provides retailers in today’s omnichannel world an inside look at how they can improve both their websites and in-store experiences for customers. But which data will be able to help the business? Which piece will generate a …

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In Data & Analytics, executive summary

parking-lot-300

November 28, 2015




Editor’s Notebook: Black Friday and the Parkin’ is Easy

I never thought I’d go to one mall and one shopping center with a major discount store on Black Friday and not have to deal with horrific traffic, angry mobs, and find a parking spot.

Maybe people avoided the crowds …

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In Blog, Omnichannel

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