back-to-school, retail, online retail, shipping/delivery, shipping, shipping options

August 8, 2013




Merchants Get Creative for Back-to-School

Merchants are in the midst of the back-to-school rush and are finding various ways to promote this busy time of the year.

Kathy Grannis, Sr. director of media relations for the National Retail Federation, said merchants are expected to be …

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In Ecommerce, Mobile

JCP Screenshot

August 5, 2013




J.C. Penney Sees Online Growth for Back-to-School

What a difference a year makes. J.C. Penney, which faced customer backlash, slumping sales, and the stepping down of CEO Ron Johnson, has now become one of the top online shopping destinations for back-to-school sales, according to reports.

Sitting …

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In Cross Channel, Ecommerce

back_to_school_chalk_board_300

July 31, 2013




3 Tips to Help Boost Back-to-School Sales

Even though a majority of merchants already have their back-to-school game plan in place, it’s still not too late to make the most out of the $72.5 billion shopping season, according to a recent Shopatron blog post.

The back-to-school season …

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In Cross Channel, Ecommerce

back-to-school, retail, online retail, shipping/delivery, shipping, shipping options

July 30, 2013




NRF Survey Sees Decrease in Back-to-School Spending This Year

It’s that time of year again, back-to-school, and according to the National Retail Federation families with school-age children will spend less this year.

According to a press release by the NRF, families are expected to spend an average of $634.78 …

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In Analytics, Data & Analytics

back orders, Operations and Fulfillment, retail, omnichannel, ecommerce orders, ecommerce

May 20, 2015




The High Cost of Back Orders

How are backorders affecting your profitability?
From our consulting work with clients to improve their merchandise planning, forecasting and management processes and systems, we’ve seen a range of costs over 15 years to be between $7 and $12 for each unit that …

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In Blog, Customer Service

back-to-school, retail, online retail, shipping/delivery, shipping, shipping options

July 25, 2013




Shoppers Looking for Back-to-School Sales

Consumers Plan to Spend Smarter and Look for Sales this Back-to-School Season, According to PriceGrabber® SurveyClassic School Supplies and Clothing Top Back-to-School Shopping Lists Download image Download image Back-to-School 2013 Shopping Trends. (PRNewsFoto/PriceGrabber) LOS ANGELES, July 25, 2013 /PRNewswire/ — PriceGrabber, a …

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In Ecommerce, PR Newswire

back-to-school, retail, online retail, shipping/delivery, shipping, shipping options

July 9, 2013




Back-to-School Sales Expected to Jump 4.3% in August

Retail Sales, Traffic to Increase in Back-to-School Season, Says ShopperTrak (via PR Newswire)
- Shopper activity increases reflect recovering economy – CHICAGO, July 9, 2013 /PRNewswire/ — This August, retailers can expect that prepared parents will shop and spend more during the “…

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In Analytics, Analytics

Amazon, Amazon.com, free shipping, amazon prime, ecommerce

January 1, 2015




Amazon Falling Back to the Pack in Customer Satisfaction

Answers Corporation has announced the release of The Answers Experience Index (AXI): 2014 U.S. Retail Edition, a study of multichannel retail touch points based on 40,000 consumer surveys gathered for the top 100 retail websites, top 30 retail chain stores and top 30 mobile …

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In customer experience, Customer Service

alibaba group, Alibaba, AliExpress, ecommerce, online marketplace, global ecommerce, Chinese ecommerce, cross-border ecommerce, online security, online security flaw, online security vulnerability, cyber security, cyber security threat

November 16, 2014




3 Steps to Protect Your Business’ Online Back Door

Security is a top concern for internet retailers, particularly during the crucial and high-traffic holiday season. Retailers spend a lot of time protecting the “front door” of their website using firewall rules, intrusion prevention and detection systems, web application firewalls …

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In Blog, Ecommerce

mckayla-amazon-prime-day-not-impressed-300

July 16, 2015




Consumers Were Not Impressed With Amazon’s Prime Day

[caption id="attachment_68944" align="aligncenter" width="625"] Overall, consumers were not impressed with Amazon’s Prime Day, and took to social media with their complaints.[/caption]

Wednesday turned out to be a Prime Day for Amazon… to hold a garage sale.

That …

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In News, PR Newswire

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