Omnichannel, omnichannel fulfillment, omnichannel focus, retail, online retail, brick-and-mortar, brick-and-mortar retail, returns in store, shopping returns, ship-from-store, ship-to-store, in-store pickup, OMS, order management system, USPS, omnichannel best practices, omnichannel retail, SMB, small-to-medium business

October 28, 2013




3 Ways Ecommerce Can Mimic the In-Store Experience

In the world of retail today, many merchants believe their digital strategy is the “silver bullet.” They are focused on their ability to master customer relationships by integrating and maximizing the power of each channel through which they reach customers – …

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In Must Reads, Retail

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September 17, 2013




2013 In-store Holiday Sales Expected to Increase 2.4%

It is hard to believe how close we are to the holidays, I can’t help but feel like the 2012 holiday season just passed.

I am not the only one thinking about how close we are to the holidays,  while …

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In Blog, Global

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July 29, 2013




Kmart Launches Pay in Store Option for Shoppers

Kmart® Launches Pay in Store, Giving Shop Your Way(SM) Members and Customers More Online Shopping Options (via PR Newswire)
Leading integrated retailer now offers cash as in-store payment option for items reserved online HOFFMAN ESTATES, Ill., July 24, 2013 /PRNewswire/ — …

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In News, PR Newswire

July 22, 2013




Connecting the Online and In-store Shopping Experience

The technology to connect your site to your stores has rapidly evolved and is now accessible to most marketers. Adding a store locator, in-store pick-up and perhaps the capability of checking a store’s inventory are all based off of …

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In Channel Integration, Marketing

July 10, 2013




3 Tips to Get Ready for In-Store Pickup

What’s emerging as the hottest trend in online retail today? The store. Large retailers rolling out new in-store pickup options to bridge the online and offline world – and in doing so, they’re generating big waves with both …

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In Ecommerce, Global

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June 6, 2013




Samuels Jewelers Transforms Online and In-store Shopping Experience

Samuels Jewelers Transforms Online and In-Store Shopping Experience with Advanced Site Search Features (via PR Newswire)
Jewelry Retailer Sees Three Times Higher Conversion Rate and Double Per-Visit Value for Site Search Users with Learning Solution from SLI Systems News Highlights …

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In Cross Channel, Ecommerce

Ecommerce, ecommerce fulfillment, retail, inventory management, omnichannel, omnichannel fulfillment, omnichannel operations, ship to store, ship from store, in-store pickup, customer experience, shipping, free shipping, Amazon

May 9, 2013




Consumers Want Customized In-Store Experience Over Online Shopping

U.S. Retail Survey Shows 75% of Consumers Prefer Customized In-Store Experiences Over Online Shopping (via PR Newswire)
Synqera survey finds that consumers in-store shopping is still preferable but online-type customization is needed; finds key to anti-showroom strategies. NEW YORK, May 9, 2013 /…

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In Cross Channel, Customer Service

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May 9, 2013




How Mobile is Being Used In Store

Like it or not, mobile is a major shopping tool for consumers inside the traditional bricks-and-mortar store. But mobile is now playing a major role in the eyes of the shopper even before the step foot in-store. According to this …

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In Cross Channel, Ecommerce

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May 8, 2013




Omnichannel, In Store Data, and Mobile Are Retailers Top Priorities

Retail Industry Technology Trend Survey Finds In-store Data Collection Significantly Up; Omnichannel and Mobile POS Top Initiatives (via PR Newswire)
Download image SAN JOSE, Calif., May 7, 2013 /PRNewswire/ — In a challenging time for retail, many brick-and-mortar merchants are seeking to …

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In Cross Channel, Data & Analytics

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April 18, 2013




Women Prefer In-Store Shopping Over Shopping via Smartphone

New Study Finds That 76% of Women Prefer In-Store Shopping Over Shopping via Smartphone (via PR Newswire)
For retailers, the opportunity lies in using mobile to enhance the in-store experience BOSTON, April 18, 2013 /PRNewswire/ – While 53 percent of women have between one …

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In Cross Channel, Ecommerce

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