technology-data-300

November 17, 2014




Big Data a Big Omnichannel Driver

Big data provides retailers in today’s omnichannel world an inside look at how they can improve both their websites and in-store experiences for customers. But which data will be able to help the business? Which piece will generate a …

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In Data & Analytics, executive summary

online-fraud-300

November 17, 2014




Consumer Concerns of Online Security Impact Smaller Businesses

As consumers increasingly shift their holiday shopping habits from in-store to online, their concerns about cyber security are also on the rise. For the 2014 season, Deloitte reports that 55% of consumers are concerned about the protection of their personal data when …

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In Blog, Cyber Weekend 2014

christmas-social-media-twitter-300

November 16, 2014




How to Use Paid Social Media to Increase Holiday Sales

The holiday shopping season is upon us and many retailers hoping to reach shoppers online will put paid social media at the center of their marketing efforts this season. The result, no doubt, will be a very crowded social space.

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In Blog, Holiday 2014

nordic-flags-300

November 16, 2014




How to Connect With Nordic Customers

The Nordic countries – Sweden, Norway, Denmark, Iceland and Finland – are an attractive group of markets for international ecommerce businesses for a number of reasons. Their increasing sophistication and adoption in online shopping has driven curiosity with the quest …

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In Blog, Global

Sears, Sears Holdings, Kmart, kmart.com, in-store pickup, omnichannel, omnichannel fulfillment, omnichannel strategy, retail, online retail, ecommerce

July 10, 2014




Sears and Kmart Expand In-store Pickup Across Brands

In a move to consolidate its omnichannel offerings, Sears and Kmart will let customers pick up online orders at either store, regardless of which brand’s website is used, the Wall Street Journal reported.

Parent company Sears Holdings Corp. announced the …

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In Ecommerce, Fulfillment

Bloomingdales, Macy's Inc., macys, omnichannel, omnichannel fulfillment, omnichannel operations, online retail, Operations and Fulfillment, retail, ship from store, ship to store, in-store pickup

November 13, 2014




Macy’s Sees Omnichannel, Same-Day Delivery as Competitive Advantage

In its third quarter earnings call this week, Macy’s Chief Financial Officer Karen Hoguet told analysts the company’s retail network gives it an advantage in the ever-more-crowded same-day delivery sweepstakes, as well as in omnichannel fulfillment.

“I think …

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In Fulfillment, inventory management

Walmart holiday mobile app on an iPhone

November 13, 2014




Walmart Changing Image With 5 Days of Black Friday

Will Walmart’s 5-day-long omnichannel shopping event be the end of Cyber Monday, Black Friday, and Thanksgiving Day store openings? Probably not, but Walmart is the first major retailer to tell the general shopping public that America’s biggest shopping period is …

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In Blog, Holiday 2014

holiday_investment_300

November 12, 2014




Top 5 Holiday Shopping Trend Predictions

It’s the time of the year when retailers start running the holiday programs that has been in the works for months. Retailer success will be dictated by how well they meet consumer demands and expectations – a moving target for …

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In Blog, Cyber Weekend 2014

HolidayPic-300

November 12, 2014




6 Critical Digital and Social Media Trends Driving Holiday Sales

Each holiday season, retailers struggle with which avenues they should take to drive more sales. The options are abundant while resources and budgets typically are not. New digital platforms and technologies seem to pop up overnight, leading to some confusion, …

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In Blog, Ecommerce

Moki-300

June 16, 2014




5 Ways Tablets Change the In-Store Experience

It is retailers belief that store results will continue to erode unless they incorporate technology as part of the store experience.  Eighty-percent of retailers reported this belief, according to an infographic by Moki.
The adoption of mobile tablets as kiosks …

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In Infographics

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