cyber-fraud-magnifying-glass-300

April 22, 2015




Strategies to Protect Against the Increase in Online Fraud

ThreatMetrix, a context-based security and fraud prevention solutions provider, warns that as the October 2015 Europay-MasterCard-Visa (EMV) deadline approaches, online retail fraud and fraudulent account creation for financial institutions in the U.S. will increase drastically with the adoption of EMV …

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In Ecommerce, fraud

mobile-barcode-scanning-300

April 22, 2015




Why Technology is Disrupting the Shopping Behavior

Purchases in brick-and-mortar stores account for over 94% of all retail sales in 2014, according to a report by InReality.

The report focused on shopper behavior inside the stores, by surveying their use of mobile devices in-store, the effectiveness of loyalty programs …

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In Ecommerce, Marketing

The Home Depot, Order Management System, order management, retail, Customer Service, Logistics Management, logistics

April 22, 2015




The Home Depot Makes Enhancements to Online Tools

The Home Depot announced enhancements to its online tools, tips and products that will combine to form an in-store and online shopping experience in time for Home Depot’s Spring Black Friday, according to a press release.

“This year we’…

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In Ecommerce, Must Reads

Macys, Bloomingdales, West Coast ports, West Coast ports labor issues, omnichannel, omnichannel strategy, omnichannel execution, omnichannel fulfillment, retail, retail stores, ecommerce

April 21, 2015




A Crawl and Walk Approach to Omnichannel for Macy’s

With omnichannel becoming the norm these days, retailers are trying to figure out where to begin, which avenue to take first.    Macy’s is staying ahead of the omnichannel game with their initiatives to further evolve their business and adhere …

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In Ecommerce, Must Reads

email

April 20, 2015




3 Ways to Maximize the Mobile Inbox

I know what you’re thinking. One of my “3 Ways to Maximize the Mobile Inbox” will definitely be responsive design. Sorry to disappoint, but it didn’t make the list. I’m sure by now you have already heard the “…

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In Blog, Email

Target, Target Canada, ecommerce, store closings, Canadian retail market, Zellers

November 18, 2014




Bullseye: Target Adds Mobile In-Store Features

A week after Walmart announced enhancements to its mobile app to make holiday shopping easier for its in-store customers, Target announced that several new in-store navigation features are now live in its mobile app.

The features include new interactive maps …

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In Ecommerce, Holiday 2014

product-recommendations-300

April 14, 2015




Upselling Online Done Right Boosts Sales And Satisfaction

All else being equal, retailers that maximize the value of existing customers fare better than those who don’t. The chase to increase this value fuels a variety of strategies, from promotional pricing to the placement of “impulse buy” items …

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In Blog, marketing

April 12, 2015




Consumers View Security Breaches as Online Concerns

It’s funny how consumers react to the news of retail security breaches. And we can look at this example Razorfish GVP of Commerce Strategy Jason Goldberg (a.k.a. @retailgeek) brought up during his keynote at ChannelAdvisor Catalyst on March 31.

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In Blog, Ecommerce

WholeFoods300

September 15, 2014




Whole Foods Market Partners with Instacart for In-store Pickup

Whole Foods Market (and one-hour grocery delivery service Instacart announced a new partnership that enables customers to have Whole Foods Market products delivered in as little as one hour. Customers will soon also have the convenient option to place orders …

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In News, Operations & Fulfillment

Walmart holiday mobile app on an iPhone

April 6, 2015




Why Mobile is the New Retail Hub

We knew it was coming. As consumers have grown increasingly dependent on their smartphones and tablets to make everyday activities more convenient, they’ve also adjusted how they shop. But it isn’t in the way that you might think.

In its …

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In Blog, mobile

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