ecommerce returns

February 4, 2016




Omnichannel Returns Jump Significantly During Holiday Season

A higher percentage of retailers adopting more liberal returns policies to help drive sales, along with the general rise in ecommerce transactions, drove a significant increase in omnichannel returns during the holiday season 2015, according to ecommerce fulfillment provider Newgistics.

Patrick …

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In Ecommerce, Fulfillment

omnichannel fulfillment

February 2, 2016




Were We Right About Omnichannel Fulfillment Trends?

There’s no doubt that omnichannel fulfillment has been a game changer for bricks-and mortar retailers.

Shoppers not only expect but demand flexibility and freedom to buy at their total convenience. This creates supply chain complexity around synchronizing inventory and orders …

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In fulfillment, Must Reads

January 21, 2016




Omnichannel Order Volume Spiked 72% During 2015 Peak Season

eBay Enterprise, a leading independent omnichannel operations provider for the world’s leading retailers and brands, today announced the findings of its Digital Commerce Index based on data from millions of orders processed in 2015. The data shows ecommerce order volumes …

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In Omnichannel

ebayDemandware

January 21, 2016




Ebay Enterprise and Demandware Form New Alliance to Deliver Omnichannel Commerce

Demandware, Inc. a provider of enterprise cloud commerce solutions, and eBay Enterprise, an independent omnichannel commerce provider, have announced an alliance to develop a fully enabled omnichannel solution. The goal of this relationship is to deliver integrated access to the …

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In Ecommerce, News

OMS, order management system, omnichannel retail, ecommerce fulfillment, warehouse management system, WMS, omnichannel fulfillment

January 20, 2016




The Omnichannel OMS Empowers the Retail Operation of the Future

While order management systems are not a new concept, the technology has been advancing to keep up with the evolving world of omnichannel commerce and rising customer expectations of placing orders how, where and when they want to.
Thus next-generation …

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In Ecommerce, executive summary

kibo-300

January 19, 2016




EXCLUSIVE: Kibo CEO on MarketLive, Shopatron, and Unified Omnichannel Commerce

Kibo, the unified omnichannel commerce platform born of the merger of MarketLive, Shopatron, and Fiverun, had its coming out party Monday at the NRF Big Show 2106 in New York City.

Flanked by Shopatron founder Ed Stevens (who will serve as …

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In Ecommerce, Platforms

the-week-that-was-300

January 14, 2016




Week in Review: The Omnichannel Conundrum

Pureplay ecommerce retailers are disadvantaged by the high cost of marketing and shipping, making their business model challenging and ultimately unsustainable in the long-term, according to a report released this week by L2.

By contrast, the report finds that online …

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In News

the-week-that-was-300

January 7, 2016




Week in Review: Macy’s Downfall Sends an Omnichannel Message

Despite all the doom and gloom news that came out of Macy’s, Inc. on Jan. 6, chairman and CEO Terry Lundgren said its omnichannel investments are paying off.

In November and December, the company filled nearly 17 million online orders at macys….

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In Ecommerce, Executive

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

January 4, 2016




Omnichannel – Music to Your Ears?

Consumers made their transition to omnichannel some time ago, and slowly retailers are following suit.  Retailers see the benefits of taking a channel-agnostic approach to give a complete customer experience from marketing to browsing and buying, but getting to that …

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In Blog, Omnichannel

Happy_10_Year_Work_Anniversary_300

January 2, 2016




From Catalogs to Ecommerce to Omnichannel, So Much Has Changed in My 10 Years With Multichannel Merchant

10 years ago today, I was late for work, my first day as a Senior Writer for Multichannel Merchant.

There was probably a light dusting of snow on the road. And I figured, based on my prior 6 years with the parent …

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In Blog, Must Reads

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