horizontal mobile holiday

October 11, 2014




4 Ways to Enhance Your Omnichannel Holiday Strategy

During last year’s holiday season, retailers worked hard to create an omnichannel shopping experience. Retailers brought the online, in-store and mobile initiatives together to provide a seamless experience. And though not quite perfect (yet), this allowed shoppers to buy …

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In Blog, Must Reads

retail logistics, supply chain optimization, retail supply chain

October 9, 2014




Going Global in an Omnichannel World

A big trend today in retail is the convergence of retailers expanding their business globally while being an omnichannel retailer.

During a meeting at Shop.org, Borderfree chief strategy officer Kris Green told Multichannel Merchant that retailers need to make …

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In Ecommerce, Global

ecommerce fulfillment, shipping data, distribution data, Warehouse/Distribution Center, ecommerce shipping, direct-to-customer fulfillment

October 16, 2015




It All Adds Up: Analytics, Assortment Data Bolster Business

Without a doubt, the holidays can – and will – provide a critical stress test and opportunity for today’s leading retailers and suppliers to capture the hearts and wallets of consumers. Websites must stay up-to-date with the latest product details. Shipping needs …

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In Blog, Data & Analytics

email-screen-digital-2500-300dpi

October 16, 2015




Email, Loyalty Programs Must Work in Tandem

While retailers can take full advantage of their marketing plan through email and loyalty programs, both must work seamlessly across touch points or they run the risk of disappointing customers, according to a study by the National Retail Federation, in …

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In Must Reads

distribution center

October 15, 2015




How Do My DTC Fulfillment Costs Compare?

In my last blog post, I mentioned that we typically see that efficient, conventional warehouses with minimal automation have total warehouse costs per order (TWC) between $3 and $4.50 for direct-to-customer companies. You might say, “For what sized company?”

To show how …

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In Blog, Fulfillment

singpost-alibaba-300

October 15, 2015




Singapore Post Making Mega Moves in the U.S.

Singapore Post is on the move in the United States. A week after it took a majority stake in ecommerce logistics provider Jagged Peak, Singapore Post announced an agreement to acquire TradeGlobal, an omnichannel provider of end-to-end ecommerce services.

And …

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In Fulfillment, Fulfillment

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

September 30, 2014




What Omnichannel Shoppers Mean for Retailers and Customer Loyalty

If you were to ask a retailer what the most important tool of their customer loyalty efforts was 5 years ago, I bet the majority of them would say traditional loyalty and rewards programs. You know, the old “buy 10 get one …

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In Engagement, Must Reads

big-truck

October 13, 2015




How Supply Chain Visibility Helps You Navigate Complexity

As technology brings supply chain data into focus, the ability to access and interpret critical business information moves from being an added feature to a necessity. Better supply chain visibility has become more than a “nice to have” as executives …

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In Blog, Fulfillment

mobile-commerce-mobile-apps-300

October 13, 2015




How Retailers Are Improving the Mobile Shopping Experience

In the last few weeks I have come across several headlines where a retailer is either doing one of two things – launching a mobile app or redesigning their mobile site or app.  Doing these two things isn’t new. We’…

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In Blog, Ecommerce

omnichannel-warehouse-fulfillment-shipping-300

October 13, 2015




Why Communication Breakdowns Cramp Omnichannel’s Style

By now, it’s universally evident that omnichannel retailing is relatively flawless up until the customer’s order gets to the store. That’s where many customers are frustrated with the buy online ship to store process.

In this video taken at Shop….

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In Must Reads, Omnichannel

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