same-day-delivery-flowers-300

December 3, 2013




5 Steps to a Successful Convenience Commerce Model

In 1936, the founders of Harry & David began a “Fruit of the Month Club.” The revolutionary service promised fresh, handpicked fruit delivered to customers’ doors monthly. Consumers and companies quickly jumped on the bandwagon, leading to clubs for everything from cheese …

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In Ecommerce, Marketing

gap-inc-300

November 20, 2013




Gap Inc. Expands Reserve in Store Availability

Gap Inc. announced Nov. 20 that it has expanded its reserve in store capabilities to all U.S. Banana Republic stores and more than 200 Gap stores in 15 major U.S. markets.

The launch follows what Gap Inc. called a “successful” pilot …

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In Inventory, Operations & Fulfillment

October 31, 2013




Forrester Study Shows B2B Ecommerce and Mobile a Must

A profound shift in customer behavior from offline to online channels is fundamentally changing the way in which B2B merchants interact with, sell products and services to, and build loyalty with their B2B customers, according to a Forrester …

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In B2B, Ecommerce

keep-calm-carry-on-300

October 29, 2013




Merchants Need to Keep Calm and Carry On

It’s always something.

Just when direct-to-customer merchants think they have a handle on their profit margins, something comes along to throw it into frenzy.

The government shutdown ended hours before the federal government’s borrowing authority was set to expire, …

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In Blog, Executive

a_com_logo_RGB

October 23, 2013




Saks Launches Off 5th Ecommerce Site

Saks Fifth Avenue launched an ecommerce site for its off-price franchise, Saks Fifth Avenue Off 5th, which went live in September.

Michael Burgess, president of Saks Direct, said Saks Off 5th offers the same product collections online found in-store.

Saks, …

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In Ecommerce, Operations & Fulfillment

free-shipping-300

October 14, 2013




Free Shipping: An Ecommerce Headache or Opportunity?

Some of the hottest ecommerce trends are born from consumer behavior and the preferential treatment toward omnichannel experiences that outshine traditional mediums and models for purchasing. One ecommerce trend, viewed as pesky by some retailers, yet continues to present opportunities …

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In Marketing, Operations & Fulfillment

store-pickup-ship-home-300

October 6, 2013




Balancing Innovation and Execution in Holiday Retail

‘Tis the season to deliver a standout omnichannel experience for shoppers. And if you don’t, well, bah humbug on your sales figures – because consumers today demand a seamless online-offline shopping experience.

Smart retailers have been preparing for Holiday 2013 for …

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In Inventory, Omnichannel

October 4, 2013




Not the New Girl Anymore: Fall NEMOA directXchange Conference

One of the first things I realized when I attended the fall NEMOA directXchange conference in Providence, RI., I was no longer the new girl anymore.

The second thing I realized was how many faces I recognized from when I …

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In Blog

handheld-scanner-inventory-300

September 20, 2013




Managing Inventory in an Ecommerce World

Managing inventory can be quite the head scratcher. An ineffective inventory strategy leads to slow moving inventory, an increase in picking errors, and missed sales opportunities. In this executive summary from Multichannel Merchant, you will learn the following ways to …

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In Ecommerce, executive summary

SteinMart

September 10, 2013




Stein Mart’s Ecommerce Launch Faces Fulfillment Hurdles

Stein Mart, an off-price specialty store chain,  announced the launching of an ecommerce site in an effort to  expand its customer base and offer customers 24-hour access, according to a press release.

The ecommerce site is expected to have a …

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In Channel Integration, Cross Channel

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