beacon-300

May 14, 2014




5 Ways your Business has to Change to Integrate Beacons

Beacon technology is at the top of the list of next “big ideas” for merchants.  American Eagle Outfitters, Macy’s and Nordstrom have all rolled out beacon-based positioning to their stores and a number of national retailers are rushing to …

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In Mobile, Mobile

hhgreggsitepic

May 14, 2014




Hhgregg Aligns Itself with New Branding Purpose

The impetus of hhgregg’s brand transformation came after the company’s CEO articulated a branding purpose to “inspire and delight” its customers.

According to Julie Lyle, chief marketing officer for hhgregg,  the overall goal for hhgregg is to fill …

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In Must Reads

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July 26, 2013




Merchants See Increased Satisfication with Omnichannel Fulfillment

Ecommerce has now become synonymous with omnichannel. While merchants are focusing their retail efforts on social, mobile and email, the real effort should be on a variety of fulfillment options, according to a new whitepaper by Innotrac.

A quick Google …

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In Cross Channel, Inventory

Warehouse/Distribution Center, distribution center, distribution centers, Shipping/Delivery, shipping, Operations and Fulfillment, Operations Management, Amazon, Gap, The Gap, Trader Joe's, Lindt, Hobby Lobby, Benjamin Moore

July 18, 2013




Why Omnichannel Fulfillment Matters

Shopping habits, shopping devices, and shopping locations are interchangeable in the customer’s eyes, which is why it’s more important than ever for merchants to offer a wide variety of omnichannel fulfillment options, according to Bill Toney, senior vice …

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In Cross Channel, Customer Service

May 5, 2014




Using Ruby on Rails for Faster Ecommerce Development

As online shopping increases at a tremendous rate, exhibiting year-over-year double-digit growth, winning at ecommerce becomes more challenging.  Retailers constantly leverage new strategies to evolve their site, realizing the importance of having an omnichannel presence and the resources to offer …

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In eCommerce, Technology

handheld-scanner-inventory-300

May 1, 2014




Real-Time Inventory Visibility Puts the Omni in Agile Commerce

Ask a group of retailers how they intend to support omnichannel commerce in the months ahead, and they’re likely to regale you with launch plans for their responsive websites, enabling customers to shop via any connected device. While offering …

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In Operations & Fulfillment

operations-summit-2014-300

April 30, 2014




Returns Power Panel Weighs In On Best Practices

At last week’s Operations Summit in Indianapolis, a panel of operations directors shared their returns management experiences.

Ellen Shannon, Chief Content Director & Publisher of Multichannel Merchant moderated the session and shared the challenges that the industry faces in handling …

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In Must Reads, Operations & Fulfillment

wearable-technology-google-glass-650

April 29, 2014




How Augmented Reality Will Impact Consumers

The sharpest change in the approach retailers have taken toward customers in the last few decades has been with respect to the power the consumer has had in its interactions with the brand. The various marketing strategies that have become …

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In Ecommerce, Mobile

seamless-integration-300

April 28, 2014




Why You Need Seamless Integration Through Each Retail Channel

Since the first online transaction occurred in 1994, ecommerce has continued a forward moving trajectory marked by steady and constant improvement.  With a seemingly endless supply of emerging sales channels, retailers that limit themselves to a single point of sale are …

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In Channel Integration, Marketing

shop-regis-300

April 19, 2014




Regis Launches ShopRegis Tab on UK Site

Regis has launched its first ecommerce site in the United Kingdom, ShopRegis, to sell products available and gift cards redeemable in Regis’ UK salons.

Designed and developed by Regis creative and digital partner Photolink, the idea was to create a …

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In Channel Integration, Ecommerce

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