the-week-that-was-300

January 21, 2016




Week in Review: JCPenney is Bringing Back Appliances

[caption id="attachment_79220" align="alignright" width="150"] [Click to enlarge][/caption]After more than 30 years, JCPenney decided to re-enter the appliance business when customer data showed that the vast majority of its shoppers own a home and are frequently searching for …

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In Ecommerce, Global

Shipping/Delivery, shipping, shipping and delivery, cargo, freight, ocean freight, ocean shipping, port strike, west coast port strike

January 20, 2016




Hermes Debuts Smartful eEcommerce Solution

Hermes, a leading provider of end-to-end e-commerce and omnichannel services for fashion and lifestyle brands, announces the availability of Smartful, a one-stop omnichannel solution for fashion and lifestyle companies. Enabled by new organizational and IT infrastructure based on SAP, Smartful …

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In Fulfillment, Global

Macy's, Bloomingdale's, Deliv, same-day delivery, Amazon, ecommerce

January 8, 2015




Macy’s Inc. Restructuring with Omnichannel in Mind

Macy’s, Inc. today announced a series of initiatives to evolve its business model and invest in continued growth opportunities as consumers change the way they shop. Actions include a restructuring of merchandising and marketing functions at Macy’s and …

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In Customer Service, Fulfillment

NRF2

January 19, 2016




NRF Big Show 2016: The More Things Change…

The more things change, the more they stay the same.  That seemed to be what was going on at NRF BIG Show 2016 on Monday.  And if there was one word I heard about most it was “omnichannel.”

This isn’t …

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In Blog, Omnichannel

B2B ecommerce, B2B marketing, B2C ecommerce, B2C marketing, ecommerce, ecommerce website, personalization, website personalization, product personalization

January 16, 2016




Here’s How B2B Ecommerce will Change in 2016

2016 is here, and business as you know it is about to change.

In fact, that sea of change has already begun. Businesses that derive most of their revenues through B2B channels are rapidly following their B2C cohorts, going …

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In B2B, Blog

omnichannel-ecommerce-cloud-300

December 30, 2014




Why Omnichannel is a Major Retail Theme for 2015

Incoming Hudson’s Bay Co. CEO Jerry Storch made an appearance Dec. 29 on CNBC’s Halftime Report and said he thinks high-end, value and omnichannel, are the major themes in the retail industry for 2015.

But if the economy stays on its current …

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In Omnichannel, Videos

Pitney Bowes, Enroute, transportation management system, transportation management, direct-to-customer fulfillment, retail logistics, shipping software

January 14, 2016




Pitney Bowes Acquires Transportation Management Firm Enroute

Pitney Bowes Inc., a global technology company that provides innovative products and solutions to power commerce, today announced the acquisition of Enroute Systems Corporation, a cloud-based, software-as-a-service enterprise retail and fulfillment solutions company. Enroute’s capabilities complement and expand Pitney …

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In News, Operations & Fulfillment

baublebar-instagram-packaging

January 11, 2016




Premium Packaging Enhances the Customer Experience

In these days of fast shipping, customers expect their order to arrive on their front doorstep in a plain brown box with some bubble wrap and a receipt.
But by creating a tremendous unboxing experience for the customer, some ecommerce …

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In executive summary, Operations & Fulfillment

MA-Holiday-Infographics-300

December 24, 2014




Consumers Planned an Omnichannel Holiday Season

The holiday shopping season is peaking: shoppers are spending and leveraging omnichannel to fit their own specialized needs. Retailers know omnichannel is essential to their success during the holidays, but do they really understand consumer shopping behavior in real-time? That’…

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In Holiday 2014, Infographics

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

December 17, 2014




Breathing Life Back into Your Omnichannel Strategy

If you’ve ever tried to park at the mall come holiday time, you know that despite the soaring popularity of ecommerce, many people still opt to visit stores in person. Both brick-and-mortar and online retail experiences have their advantages, …

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In Blog, Omnichannel

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