MCM Thursday June 13, 2013

| MCM Staff

View Web Version MCM THURSDAY News and Intelligence for the Multichannel Merchant June 13, 2013   NRF Projects Father’s Day Spending Increase 5 Ways to Acquire and Keep the Right … Continue Reading →

Making the Most of Social Media Engagement

| Erin Lynch

When it comes to successfully creating a social media presence for your brand, consumer interaction is key. Unfortunately, as this infographic from Reach Local points out, not every fan or follower engages the same exact way. Check out the seven most popular social media fans and the best ways to engage with them.

O+F Advisor June 12, 2013

| Chris Intili

View Web Version O+F Advisor Operations & Fulfillment Strategies & Tactics June 11, 2013   The Contact Center of the Future Learning to Let Go When Outsourcing What the Marketplace … Continue Reading →

MCM Tuesday June 11, 2013

| MCM Staff

View Web Version MCM TUESDAY News and Intelligence for the Multichannel Merchant June 10 , 2013   Rakuten CMO and COO Talks About Webgistix Acquisition 10 Tips on SEO Tactics … Continue Reading →

Rakuten’s Non-traditional Business Model

| Daniela Forte

CEO and chairman, Hiroshi Mikitani, explained the non-traditional business model at Rakuten during the IRCE conference this week and reminded attendees while it’s easy to get stuck in the technology of your business, it really is all about your customers.