Upward Mobility

| Ken Magill

Mobile marketing has been the next big thing for a few years now, yet multichannel merchants have been slow to embrace the mobile channel. That could

Is outsourcing an option for you?

| Curt Barry

As companies desperately seek ways to reduce fulfillment costs, the outsourcing option crops up frequently these days. Is outsourcing any or all of your

Best practices for returns processing

| Bruce Tompkins

Returns are a fact of life in the multichannel retail world, and reverse logistics is a crucial and growing part of the supply chain process. Yet many

DC Expansions in the News

| Jim Tierney

General merchant Target is planning a $68 million, 1.6 million sq. ft. distribution center in Westfield, MA, according to The Boston Globe. The new Target distribution center is expected to create 300 to 500 positions, the newspaper reported.

Risks and Rewards of Drop-shipping

| Louisa Rupp

Even if you already drop-ship today, or if drop-shipping represents only a small portion of your business, it

Prepared for the peak season?

| Bill Kuipers

If you do the bulk of your business in the fourth quarter, your peak season volume is bearing down on you right now. The good news is that there is still

BabyAge.com Learns to Listen to its Customers

| Tim Parry

Customers may be are changing their spending habits, says Jack Keifer. But if you listen to them and stock what they want, they’ll keep buying, the president/CEO of baby accessories and equipment merchant BabyAge.com said earlier this month at eTail in Baltimore.

Best Practices for Returns Processing

| Bruce Tompkins

Reverse logistics is a crucial and growing part of the supply chain process, but many companies fail to measure their returns process with the same rigor they use for outbound distribution.

Lower Your DC Utility Bills

| Stephen B. Harris

Most distribution center managers consider the costs of utilities to be fixed.

Amazon Buys Zappos For $850 Million

| Tim Parry

Amazon.com announced today that it would purchase online apparel and footwear merchant Zappos.com in a deal worth more that $850 million.