September 25, 2002

Live from the National Postal Forum: Confirm improves Penney delivery times

Boston–Using the U.S. Postal Service’s Confirm mail tracking system, J.C. Penney has seen mail delivery improve to the point where nearly 90% of its catalogs arrived on time. Martin Bernstein, media transportation/smallpackages and postal relations manager for the …


In News

September 25, 2002

New COOs for Quebecor World North America

Printer Quebecor World has named John Paloian and David Boles co-chief operating officers of Quebecor World North America. Paloian, who is president of the magazine/catalog division, will now oversee the commercial/direct group as well. Boles, president of the …


In News


May 20, 2013

Implementing the Right Shipping Strategy

Are you charging your customers too much for shipping or not enough or is free shipping right for you?  These are the questions being asked by merchants, according to an article on  

A recent survey done of consumers …


In Operations & Fulfillment, Packaging


May 15, 2013

Designing Your Site for the Mobile Customer

Have you taken a look lately at how many of your website visitors are viewing your web pages on a mobile device? Has that number grown over the past several months? If so, you should be thinking about offering a …


In Cross Channel, Ecommerce


May 6, 2013

How the Perfect Checkout Page Can Deter Cart Abandonment

Shopping cart abandonment is a major concern in the ecommerce world. To help manage the problem, check out this infographic from Monetate for several tips on avoiding lost sales.

Source: via ECOMpedia on Pinterest


In Ecommerce, Infographics

April 17, 2013

Sears Holdings Launches Fulfilled By Sears

HOFFMAN ESTATES, Ill., April 17, 2013 /PRNewswire/ — Sears Holdings has launched Fulfilled By Sears, a turnkey fulfillment service that offers pay-as-you-go pricing for businesses seeking a simple, cost-effective solution to manage storage, picking, packing and shipping of customer orders from Sears …


In Marketing, Marketplaces


April 9, 2013

5 Tips for Memorable Birthday Emails

Who doesn’t love birthday emails?  Birthday emails can drive great results.  Since many organizations have caught on to these automated emails, it can become difficult to cut through the clutter, according to a blog post on

Here …


In Email, Marketing


April 3, 2013

Design for the Mobile Inbox

There are two design approaches marketers should consider when designing their mobile inbox, according to an article from  The two approaches are mobile aware and responsible design. 

Mobile aware involves simple design improvements.  The approach uses design-only tactics, …


In Ecommerce, Mobile

March 12, 2013

Brown Printing Expands Mobile Solutions through Acquisition of Nellymoser

Brown Printing has acquired Nellymoser, a mobile marketing and technology company. Nellymoser offers both a mobile companion application platform with self-service tools and packaged print-to-digital solutions, which are then, deployed by their customers as cross media campaigns.

Campaigns typically include …


In Catalog, Mobile

February 27, 2013

Tablet Users are Looking for the Physical World Experience

The shopping habit of the tablet user is one that should mimic the real world shopping experience. Consumers now want to feel as if they are browsing down the aisle of a brick and mortar store while using their tablet …


In Ecommerce, Mobile

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