The Paragon is Back in Business

| Tim Parry

Nearly a year after parent company BlueSky Brands shut its doors, one of its larger titles–The Paragon gifts catalog–is making a comeback.

A Look at Mega DCs

| Patrick Barnard

Distribution centers have grown from an average size of 173,592 sq. ft. in 1997 to an average of 308,034 sq. ft. in 2006, according to research by warehouse facilities provider ProLogis.

Henry Schein Boasts Diverse DC Staff

| Patrick Barnard

Looking to reduce employee turnover in your warehouse or distribution center? You might take a cue from medical, dental and veterinary supplies company Henry Schein, which is using a unique diversity model for staffing its 300,000-sq.-ft. distribution center in Indianapolis.

Now’s a Good Time to Cover Your Assets

| Rene Jones

If you want to see a business owner cringe, ask him about his inventory. He will begin talking in a language few souls on the planet understand, using industry terms like

Supply Chain Concerns: Greenness, Security, Technology

| MCM staff

A recent survey of 1,644 supply chain executives conducted by Capgemini — in cooperation with the Georgia Institute of Technology, Oracle and DHL — shows that while 98% see green initiatives as essential for future business success, most are unwilling to invest additional funds in the greening of their supply chains.

Consider the Customer Before Warehouse Cutbacks

| Rene Jones

Given the recent chaos on Wall Street, now is a good time to be concerned about the financial health of your organization. And if there is any one place where you should be looking to find efficiencies and cost savings, it

Talking order fulfillment

| MCM staff

Voice-directed fulfillment has been a bit slow to catch on among direct merchants, compared to traditional retailers. Why? Part of the reason is that

Keeping contact center costs in line

| Curt Barry

Just about every business these days is challenged to do more with what you have. Contact centers seem to face even more pressure to perform miracles