September 21, 2014




How the Cover of Cosmo Helped Me Build Meaningful, Lasting Customer Relationships

As much as they’d like to believe otherwise, brands don’t interact with people the way likable people interact with people. Brands act like egomaniacs who fixate on themselves, share little and never get too personal. On social media, …

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In Marketing, Must Reads

omnichannel checklist

September 21, 2014




Your 5-point Checklist for Going Omnichannel

With the right digital strategy in place, retailers can enhance engagement between the customer and store associate, better leverage inventory positions and maximize the store footprint.

But every store operation is different and the right solution for one retailer may …

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In Customer Service, Engagement

MFAPic

September 20, 2013




Marketplace Fairness Act Needs to be Streamlined

For remote-selling companies sales tax is a sustainable advantage, and local businesses and national retailers have been lobbying against it for years.

In the 1990’s, the Supreme Court opened the door for change but Congress hasn’t moved on it.  …

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In General & Administration, Tax & Regulations

TruST_Postcard

September 20, 2013




TruST Seeks Catalog Shoppers Input on Marketplace Fairness Act

[caption id="attachment_33955" align="alignleft" width="300"] Click to enlarge[/caption]

The True Simplification of Taxation, also known as TruST, is asking millions of catalog shoppers to let the House Judiciary Committee know how the passing of the Marketplace Fairness Act …

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In Catalog, Ecommerce

MFA_NRF_

September 18, 2013




Small Retailers Address Need for Marketplace Fairness Act

The National Retail Federation has released a short video featuring small retailers from across the country expressing the online disparity between Main Street retailers and internet retailers, along with the “urgent” need for Congress to address the Marketplace Fairness Act.

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In Ecommerce, Payment

Internet-Sales-Tax-300

August 21, 2013




Catalogers Speak Out Against Marketplace Fairness Act

A link to the above video was posted to our LinkedIn group yesterday. It features 11 executives from B2C, B2B and order fulfillment companies, and their reasons why the Marketplace Fairness Act would be a burden to their companies …

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In Blog, Leadership Team

Walmart, Walmart.com, Warehouse/Distribution Center, distribution center, distribution hubs, Shipping/Delivery, shipping, shipping hub, domestic shipping, shipping and delivery, Operations and Fulfillment, fulfillment, fulfillment center, omnichannel fulfillment, order fulfillment, ecommerce, ecommerce sales

June 17, 2014




Walmart Launches Ecommerce Marketplace in India

Walmart is launching a business-to-business ecommerce platform in India next month. It is expected to launch in the Indian cities of Lucknow and Hyderbad, according to Reuters.

Krish Iyer, Walmart’s chief executive officer for India, told Reuters that Walmart …

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In Ecommerce, Global

same-day delivery, ecommerce, operations and fulfillment, retail, Amazon, eBay, Walmart, Newegg, Google, Google Shopping Express, eBay Now, shipping/delivery, BI Intelligence, Business Insider

September 16, 2014




Same-day Delivery Rollouts Speed Up

Delivery times continue to speed up, as three major retailers – Foot Locker, Macy’s and Bloomingdale’s – announced plans this week to test or roll out same-day delivery.

Foot Locker, Macy’s and Bloomingdale’s are using Deliv to power its same-day delivery services.

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In Must Reads, Omnichannel

customer-satisfaction-300

September 16, 2014




5 Ways Retailers can Add Value to their Customers

Since the beginning of the global recession, retailers have increasingly relied on discounting to drive sales and encourage money-conscious shoppers to browse and make purchases in-store and online. While discounting can be a very effective tactic for shifting stock, it …

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In Ecommerce, Marketing

capitol-dome-300

July 17, 2013




The State of the Marketplace Fairness Act

In May, the Senate passed the Marketplace Fairness Act with a vote of 69-27 and clear bipartisan support. The bill is still under review by the House Judiciary Committee where more detailed research into the impact of the bill on …

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In Executive, News

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