X Shoe CarnivalX retailersX retailX traditional retail storesX retailerX Operations and FulfillmentX operationsX fulfillmentX ship from storeX Customer Service

June 4, 2014




Shoe Carnival to Roll out Ship-From-Store

The head of ecommerce for Shoe Carnival said the company’s transition from a third-party logistics (3PL) provider to a ship-from-store approach is foundational in terms of its overall omnichannel strategy, providing inventory awareness throughout the chain across its stores, …

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In Cross Channel, Ecommerce

Amazon, United Kingdom, Amazon UK, UK, same-day delivery, Royal Mail, ecommerce, ecommerce fulfillment, shipping/delivery, shipping, global ecommerce

September 30, 2014




Amazon 20th Anniversary Shows How Ecommerce and Marketing Have Evolved

Once upon a time, when mom-and-pop shops ruled the land, one-on-one relationships between retailers and customers were easy to nurture. Vendors understood their customers’ tastes and knew what they wanted and needed. But the advent of the big-box retailer turned …

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In Ecommerce, Marketing

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April 8, 2014




Taking Advantage of Back in Stock Alerts

Out of stock items can be a real headache for retailers. On the one hand, you don’t want to remove them for your website and miss out on potential future sales. On the other, if a shopper attempts to …

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In Email, Inventory

ChalkflyHorz300

September 4, 2014




Chalkfly Sees AOV Increase with Response Website

Office and school supply ecommerce retailer Chalkfly saw a 33% increase in its average order value when it launched a re-designed fully responsive website.  At the same time, Chalkfly leveraged SLI Systems’ search technology.

Lissa Cupp,  chief marketing officer for Chalkfly, …

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In Ecommerce, Must Reads

christmas-holiday-mouse-gifts-santa-hat-300

August 25, 2014




Pre-Holiday Power-Up: Building Better Subscriber Profiles

I bet you already have your holiday plan all wrapped up, or you’re at least close enough to have the wrapping paper and tape on stand-by. Most marketers focus early holiday planning on campaign and promotional details because they …

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In Ecommerce, Holiday 2014

Borderfree, global marketing, global ecommerce, marketing, holiday shopping, holiday 2014, ecommerce ,marketing best practices

August 25, 2014




What’s in your Holiday Toolkit?

Black Friday, Cyber Monday, Green Monday, you know they’re literally right around the corner, but do you have your toolkit full of the strategies and tactics it takes to build a great email marketing program to optimize them?

Below …

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In Campaign, Email

same-day-delivery-image-300

August 22, 2013




Shutl Pushes Back Same-Day Delivery to September

Back in late May, Multichannel Merchant spoke with Tom Allason, CEO and founder of Shutl, who said he was confident the first same-day delivery in the United States was set to happen before July.   We haven’t heard of anything …

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In Ecommerce, Must Reads

port strike, west coast port strike, NRF, national retail federation, shipping/delivery, shipping, freight, ocean freight, labor unions, labor issues, retail

June 27, 2014




Study: West Coast Port Strike Could Cost U.S. Economy $2.5B Per Day

A West Coast port strike, which could happen as early as 5 p.m. PT on July 1 if dockworkers and port management don’t reach an agreement, could cost the U.S. economy up to $2.5 billion per day, according to a …

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In Must Reads, News

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June 20, 2014




Jimmy Jazz Sees Successful Ecommerce Growth

Fashion and sneaker retailer Jimmy Jazz has seen success with the acceleration of its ecommerce growth with the handling of hundreds of thousands of ecommerce and call center orders a year, according to a press release.

Since it began working …

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In Contact Center, Ecommerce

Men's Wearhouse and Jos. A. Bank logos

November 26, 2013




Back Atcha: Men’s Wearhouse Makes a Play for Jos. A. Bank

Less than 7 weeks after Jo.s A. Bank looked to acquire troubled apparel merchant Men’s Wearhouse, Men’s Wearhouse made an offer Tuesday to acquire Jos. A. Bank for $1.2 billion, or $55 a share.

Given Men’s Wearhouse’s advantage in scale, growth and …

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In Executive, Leadership Team

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