July 31, 2012




Lands End Gets Ready for Back-to-School Shopping

Want a mom’s perspective of #LandsEnd innovations for Back to School this year? Take a look: youtu.be/teuCgIIkNYU — LandsEnd (@LandsEnd) July 30, 2012

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In multichannelmerchant.com/tweet-of-the-day, Retail

buy-button-checkout-300

June 10, 2014




How to Avoid Cart Abandonment and Win Back Shoppers

It’s no surprise the online shopping ecosystem has exploded in recent years. Quarterly earnings reports from some of the most popular brands indicate steady online sales growth versus brick-and-mortar sales.

A new report from Forrester Research forecasts online sales …

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In Ecommerce, Must Reads

radio-shack-want-80s-back-300

February 19, 2015




What Would eTail West be like #IfThe80sNeverStopped?

PALM SPRINGS, Calif. (Catalog Age) – Never gonna give you up; Never gonna let you down;
Never gonna run around and desert you;
Never gonna make you cry; Never gonna say goodbye;
Never gonna tell a lie and hurt you…

Okay, …

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In Blog

Belk2

February 12, 2015




Belk’s Holiday Sweepstakes Sees Great Success in Mobile and Email

Over the holiday season, Belk launched its Santa Baby Sweepstakes which generated the greatest number of email and mobile opt-ins among other Belk sweepstakes in 2013 and 2014.

Belk partnered with Helloworld, a provider of rich engagement solutions to offer a multichannel …

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In Ecommerce, Email

Mothers-Day

February 10, 2015




Multiple Mother’s Days Means More Global Opportunities

Wherever your customers reside, in the U.S. or overseas, it helps to know when they are most likely to shop for your products or services.  For instance, if you sell jewelry, chocolate, or flowers, you already know that the …

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In cross-border, Global

ratings-and-reviews

May 28, 2015




Making Ratings and Reviews Part of the Online Experience

Customers love to know what other customers think of a product when it comes to making a purchase. That is why retailers are making ratings and reviews part of the website experience.

David Meidam, infor­mation system man­ager at …

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In Ecommerce, Must Reads

August 15, 2014




How I’ll Spend my Summer Vacation… and Who to Contact While I’m Gone

Every now and then, you need to get away from the office and recharge the batteries. So from 3 p.m. today until September 2, I will be out of the office.

First, here’s who to contact when I’m gone:

If you …

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In Blog

big-data-button-300

December 8, 2014




What Retailers Need to Know about Big Data

The “big data” hype rages on, especially for retailers anticipating the holiday shopping season. If you are among those hoping to find a sudden, near-miraculous solution to your data concerns, I have good news and bad news:

The good news …

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In Blog, Data & Analytics

X Shoe CarnivalX retailersX retailX traditional retail storesX retailerX Operations and FulfillmentX operationsX fulfillmentX ship from storeX Customer Service

June 4, 2014




Shoe Carnival to Roll out Ship-From-Store

The head of ecommerce for Shoe Carnival said the company’s transition from a third-party logistics (3PL) provider to a ship-from-store approach is foundational in terms of its overall omnichannel strategy, providing inventory awareness throughout the chain across its stores, …

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In Cross Channel, Ecommerce

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