buy-button-checkout-300

June 10, 2014




How to Avoid Cart Abandonment and Win Back Shoppers

It’s no surprise the online shopping ecosystem has exploded in recent years. Quarterly earnings reports from some of the most popular brands indicate steady online sales growth versus brick-and-mortar sales.

A new report from Forrester Research forecasts online sales …

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In Ecommerce, Must Reads

radio-shack-want-80s-back-300

February 19, 2015




What Would eTail West be like #IfThe80sNeverStopped?

PALM SPRINGS, Calif. (Catalog Age) – Never gonna give you up; Never gonna let you down;
Never gonna run around and desert you;
Never gonna make you cry; Never gonna say goodbye;
Never gonna tell a lie and hurt you…

Okay, …

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In Blog

Belk2

February 12, 2015




Belk’s Holiday Sweepstakes Sees Great Success in Mobile and Email

Over the holiday season, Belk launched its Santa Baby Sweepstakes which generated the greatest number of email and mobile opt-ins among other Belk sweepstakes in 2013 and 2014.

Belk partnered with Helloworld, a provider of rich engagement solutions to offer a multichannel …

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In Ecommerce, Email

Mothers-Day

February 10, 2015




Multiple Mother’s Days Means More Global Opportunities

Wherever your customers reside, in the U.S. or overseas, it helps to know when they are most likely to shop for your products or services.  For instance, if you sell jewelry, chocolate, or flowers, you already know that the …

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In cross-border, Global

August 15, 2014




How I’ll Spend my Summer Vacation… and Who to Contact While I’m Gone

Every now and then, you need to get away from the office and recharge the batteries. So from 3 p.m. today until September 2, I will be out of the office.

First, here’s who to contact when I’m gone:

If you …

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In Blog

big-data-button-300

December 8, 2014




What Retailers Need to Know about Big Data

The “big data” hype rages on, especially for retailers anticipating the holiday shopping season. If you are among those hoping to find a sudden, near-miraculous solution to your data concerns, I have good news and bad news:

The good news …

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In Blog, Data & Analytics

X Shoe CarnivalX retailersX retailX traditional retail storesX retailerX Operations and FulfillmentX operationsX fulfillmentX ship from storeX Customer Service

June 4, 2014




Shoe Carnival to Roll out Ship-From-Store

The head of ecommerce for Shoe Carnival said the company’s transition from a third-party logistics (3PL) provider to a ship-from-store approach is foundational in terms of its overall omnichannel strategy, providing inventory awareness throughout the chain across its stores, …

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In Cross Channel, Ecommerce

Ecommerce, omnichannel, omnichannel fulfillment, ship from store, in-store pickup, holiday shopping, holiday shopping 2014, Shopatron, Ed Stevens, retail, online retail

October 20, 2014




Making the Most of Seasonal Peaks in Consumer Shopping

The way we shop is always changing and evolving. In recent years we’ve seen a number of different factors such as technology enabled services and multichannel retailing play a more prominent role than ever before. There has been a …

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In Blog, Holiday 2014

email-button-300

April 8, 2014




Taking Advantage of Back in Stock Alerts

Out of stock items can be a real headache for retailers. On the one hand, you don’t want to remove them for your website and miss out on potential future sales. On the other, if a shopper attempts to …

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In Email, Inventory

Amazon, United Kingdom, Amazon UK, UK, same-day delivery, Royal Mail, ecommerce, ecommerce fulfillment, shipping/delivery, shipping, global ecommerce

September 30, 2014




Amazon 20th Anniversary Shows How Ecommerce and Marketing Have Evolved

Once upon a time, when mom-and-pop shops ruled the land, one-on-one relationships between retailers and customers were easy to nurture. Vendors understood their customers’ tastes and knew what they wanted and needed. But the advent of the big-box retailer turned …

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In Ecommerce, Marketing

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