showrooming-1-300

April 18, 2013




Women Prefer In-Store Shopping Over Shopping via Smartphone

New Study Finds That 76% of Women Prefer In-Store Shopping Over Shopping via Smartphone (via PR Newswire)
For retailers, the opportunity lies in using mobile to enhance the in-store experience BOSTON, April 18, 2013 /PRNewswire/ – While 53 percent of women have between one …

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In Cross Channel, Ecommerce

April 15, 2013




New Aritzia Ecommerce Site to Augment In-store Experience

Acquity Group Launches Aritzia eCommerce Site to Augment In-Store Experience (via PR Newswire)
CHICAGO, April 15, 2013 /PRNewswire/ – Acquity Group  (NYSE MKT: AQ), a leading global Brand eCommerce® and digital marketing company, announces today the launch of Aritzia.com, a high-performing …

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In Ecommerce, Ecommerce

March 12, 2013




Wealthy Consumers Wary of Surrendering Personal Data Online and In-Store

Wealthy consumers are cautious in divulging personal information on ecommerce sites. The Luxury Institute surveyed U.S. consumers with a minimum income of $150,000 about their attitudes on privacy along with their experiences with companies collecting and handling personal data, according …

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In Channel Integration, Cross Channel

February 12, 2013




Clarks Americas Teams Up With Invodo Video Solutions for Best In-Store Experience

Clarks Americas, a global designer and footwear retailer, has teamed up with Invodo to focus on creating the best in-store experience through video, according to a release from Invodo.
The retailer has revamped its site by offering product videos that …

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In Ecommerce, Ecommerce

December 14, 2012




The True Story of a Seamless In Store Return at Old Navy

On Nov. 26, or a day better known to the ecommerce world as Cyber Monday, I was given the assignment to use my iPhone 4S to shop online using any personal email promotion I received for that day in my inbox. …

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In Email, Mobile

December 12, 2012




Office Depot Announces In-Store Pick Up Within Hour for Online Orders

Office Depot has announced that customers can now pick up most of its online inventory at a traditional brick and mortar store within an hour of ordering from the web.
In a press release, the office supply retail chain said …

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In Email, Operations & Fulfillment

December 3, 2012




5 Tips to Turn Showrooming Consumers into In-store Customers

Is that a competitor lurking in aisle 7?! Retailers nowadays are increasingly contending with questions like this one. No, they’re not being infiltrated by a new and insidious breed of corporate spies. Rather, consumers – via their mobile devices – are inviting …

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In Analytics, Channel Integration

September 25, 2012




Buy Online and Pickup in Store for iPhone 5

Rumors have been flying all over the internet for the past several days, but it turns out that Apple will in fact offer a buy online and pick up in store option for the much sought after iPhone 5.
Follow US! @…

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In News, Operations & Fulfillment

March 6, 2012




Continuing the Customer Conversation In-Store and Online

I’m growing tired of this question: How do I drive an in-store customer online and vice versa? It’s not a bad question, but I do feel that it is being asked in the wrong way. The question should …

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In Channel Integration, Cross Channel

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