black-friday-walmart-300

February 23, 2015




Walmart to Raise In-Store Pay

Walmart announced it would make comprehensive changes to its hiring, training, compensation and scheduling programs, according to this infographic by Walmart.  In-store employees will have the opportunities to get pay raises based on performance.

More...

In Infographics, Omnichannel

Macy's, Bloomingdale's, Deliv, same-day delivery, Amazon, ecommerce

August 12, 2015




Macy’s 2Q Sales Are Down 2.6%, But Terry Lundgren is Optimistic

Macy’s second quarter sales decreased 2.6%, but chairman and CEO Terry Lundgren was optimistic in a press release the company issued on Wednesday morning, even though he added that sales for the fiscal year will probably be down 1%.

“We expect an …

More...

In News, Omnichannel

staples-online-pickup-300

December 30, 2014




How Convenient is Buy Online, Pickup In Store?

Buy online, pickup in store is supposed to be a major differentiator for omnichannel retailers. But is buy online, pickup in store really that convenient?

According to a study by StellaService, buying online is a piece of cake. But it …

More...

In Blog, Must Reads

red-wing-shoes-irish-setter-brand-300

August 5, 2015




Siteworx Launches Irish Setter Boots Ecommerce Site for Red Wing Shoe Company

Siteworx announced today that it launched the Irish Setter Boots ecommerce website for the Red Wing Shoe Company. The new site enables consumers to buy Red Wing Shoes’ innovative Irish Setter Branded hunting boots online or access product information they …

More...

In Ecommerce, News

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

August 5, 2015




Why Retailers are Slow to Go Omnichannel

While at IRCE 2015, I sat down with MarketLive founder and CEO Ken Burke to talk, basically, about the state of the ecommerce industry… and I steered away from the prepared list of questions to get his thoughts on omnichannel.

First, …

More...

In Blog, customer experience

holiday-data-santa-hat-300

August 4, 2015




6 Ways Retailers Can Prepare Now for Increased Holiday Ecommerce Fraud

While most consumers are still basking in the summer sun, that doesn’t mean they haven’t already started thinking about holiday shopping. Of course, consumers still enjoy the steals and deals associated with traditional shopping days such as Black …

More...

In Ecommerce, fraud

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

August 3, 2015




Retail Bloopers and the Role of Attribution in Delivering an Omni Experience

Recently, I was at a national big box chain store that I knew and loved. In addition to shopping my local branch of their store, I also often browsed their website on my home laptop, and had joined their mailing …

More...

In Blog, customer experience

small kittens

August 3, 2015




Beacons: The Next Kitten-Killer?

If you enter my office at work, you’ll see one book prominently displayed for all to see: Scott Stratten’s “QR Codes Kill Kittens.” Abundant with humor, the premise is, if we thought a new marketing program would kill …

More...

In Blog, Ecommerce

mobile-barcode-scanning-300

August 3, 2015




3 Ways Brick-and-Mortar Stores Can Win at Webrooming

There is no stopping the rise of online shopping. The product options are endless, it’s simple, more convenient, often cost-efficient—and the list goes on. It’s no shock that ecommerce has been lauded the future of retail, reaching $1.5 …

More...

In Blog, Ecommerce

Target, Target Canada, ecommerce, store closings, Canadian retail market, Zellers

November 18, 2014




Bullseye: Target Adds Mobile In-Store Features

A week after Walmart announced enhancements to its mobile app to make holiday shopping easier for its in-store customers, Target announced that several new in-store navigation features are now live in its mobile app.

The features include new interactive maps …

More...

In Ecommerce, Holiday 2014

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. ...
  9. 87