September 21, 2015

6 Ways Clienteling Can Win Customers’ Hearts (And Wallets)

Retailers today are often faced with a dilemma: let shoppers use their own Internet-connected devices in-store, and risk losing control of the journey to purchase. Give them self-service kiosks, however, and hardware can end up broken or misused.

One effective …


In Blog, Marketing


April 20, 2015

Have You Considered Mobile Research In-Store?

Something’s amiss, but you can’t quite put your finger on it. Your in-store numbers aren’t hitting the mark and worse, they’ve become very unpredictable. It’s almost as if something else is determining what shoppers are …


In Blog, Marketing


April 10, 2015

3 Common In-Store Shopping Myths

While many may think that ecommerce is ruling retail, that simply is not the case.  Brick-and-mortar is alive and well, in fact 94% of retail sales in 2014 were made in-store in the U.S. totalling $4.4 trillion.  This infographic by inreality shows …


In Infographics


September 18, 2015

3 Email Tips to Help Retailers Get Ahead of the Holiday Game

For retailers, the next three months have the power to make or break your entire year: 40% of annual retail sales are concentrated in the holiday season. And this year is poised to be more impactful than ever. Ecommerce sales during …


In Blog, Email


September 18, 2015

4 Essential (and Simple!) Holiday Planning To-Dos

No matter where you are in your planning, there are ways to ensure your 2015 holiday season truly sparkles. You have probably already established the foundation and framework for your holiday marketing, although the season is always packed with unexpected shifts …


In Blog, Email


September 18, 2015

Week in Review: Ho Ho Ho, the Holiday Season is Here!

Put down your pumpkin spice lattes, etailers… the 2015 Holiday Season is here!

Well, at least it’s here for those in the retail industry. How can we tell? Because consumers are all riled up when they see Christmas displays in stores (…


In Ecommerce, Executive

Ace Hardware, omnichannel, omnichannel retail, omnichannel fulfillment, same-day delivery, in-store pickup, buy online pickup in store, BOPIS, retail, ecommerce

March 31, 2015

Ace Hardware Expands In-Store Pickup Nationwide

In another indication of the growing trend toward omnichannel retail fulfillment to meet rising consumer expectations, Ace Hardware today announced the national expansion of its in-store pickup program at participating stores.

The program was first piloted in the summer of 2013 …


In Fulfillment, Inventory


September 15, 2015

10 Creative Ideas to Boost Your Holiday Email Campaigns

The holidays are just around the corner. For retailers, email is a tried and true channel for driving engagement and revenues for holiday campaigns. Here are 10 strategic and creative tips to spark ideas for your own holiday planning.
Use unique …


In Blog, Email


February 23, 2015

Walmart to Raise In-Store Pay

Walmart announced it would make comprehensive changes to its hiring, training, compensation and scheduling programs, according to this infographic by Walmart.  In-store employees will have the opportunities to get pay raises based on performance.


In Infographics, Omnichannel

Toys R Us, Babies R Us, free shipping, ecommerce, holiday shopping, peak holiday season, 2015 holiday shopping, omnichannel retail, buy online pickup in store

September 9, 2015

Toys R Us Slashes Free Shipping Threshold from $49 to $19

Firing the first salvo in the shipping wars ahead of the holiday shopping season, Toys R Us announced today it is lowering its free shipping threshold by more than half, from $49 to $19 for both its Toys R Us and Babies …


In Blog, Ecommerce

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