the-limited-300

May 20, 2015




The Limited Introduces Reserve Online, Ready In-Store

The Limited has launched Reserve Online, Ready In-Store, a program that allows customers to shop TheLimited.com and place preferred items on hold for purchase and pick-up at their local store. Reserve Online, Ready In-Store is available at The Limited’s …

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In Customer Service, Fulfillment

Online-Payment

January 11, 2016




Retail Payment Trends: What to Expect in 2016

The payments landscape is changing fast –and much of this fast-paced change is being driven by today’s digitally empowered consumers, whose expectations have been transformed by the smartphone and the services these supply. Which means that more than ever …

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In Blog, Ecommerce

Online-Payment

January 11, 2016




Adopting New Payment Technology For Your Business

Over the last several years, the introduction of new payment solutions has risen dramatically, yet consumers are ultimately reliant on retailers actually implementing these new solutions at the point of sale to enjoy the benefits these technologies provide.

That is …

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In Blog, Ecommerce

Finish Line, retail supply chain, warehouse management system, WMS, order management system, OMS

January 11, 2016




Finish Line Supply Chain System Issues Hit Q3 Numbers

Supply chain performance issues tied to new order management and warehouse management systems led to inventory shortfalls and poor third quarter results for sporting apparel retailer Finish Line, which reported consolidated net sales of $382.1 million, down 3.5% from the prior year, …

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In Ecommerce, Fulfillment

mobile-commerce-mobile-apps-300

April 20, 2015




Have You Considered Mobile Research In-Store?

Something’s amiss, but you can’t quite put your finger on it. Your in-store numbers aren’t hitting the mark and worse, they’ve become very unpredictable. It’s almost as if something else is determining what shoppers are …

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In Blog, Marketing

the-week-that-was-300

January 7, 2016




Week in Review: Macy’s Downfall Sends an Omnichannel Message

Despite all the doom and gloom news that came out of Macy’s, Inc. on Jan. 6, chairman and CEO Terry Lundgren said its omnichannel investments are paying off.

In November and December, the company filled nearly 17 million online orders at macys….

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In Ecommerce, Executive

smartphone-300

January 7, 2016




Sales From Smartphones up 53%, but Online Retailers Struggle to Find Growth

Retailers said sales from smartphones grew 53% year-over-year, according to the State of Retailing Online 2016, conducted by Shop.org, Forrester Research, and Bizrate Insights.

Specifically, retailers surveyed report smartphone sales accounted for 17% of their total online sales in 2015, edging ahead of …

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In customer experience, Ecommerce

IR_3-Common-Retail-Myths-Debunked_Infographic

April 10, 2015




3 Common In-Store Shopping Myths

While many may think that ecommerce is ruling retail, that simply is not the case.  Brick-and-mortar is alive and well, in fact 94% of retail sales in 2014 were made in-store in the U.S. totalling $4.4 trillion.  This infographic by inreality shows …

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In Infographics

Ace Hardware, omnichannel, omnichannel retail, omnichannel fulfillment, same-day delivery, in-store pickup, buy online pickup in store, BOPIS, retail, ecommerce

March 31, 2015




Ace Hardware Expands In-Store Pickup Nationwide

In another indication of the growing trend toward omnichannel retail fulfillment to meet rising consumer expectations, Ace Hardware today announced the national expansion of its in-store pickup program at participating stores.

The program was first piloted in the summer of 2013 …

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In Fulfillment, Inventory

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

January 4, 2016




Omnichannel – Music to Your Ears?

Consumers made their transition to omnichannel some time ago, and slowly retailers are following suit.  Retailers see the benefits of taking a channel-agnostic approach to give a complete customer experience from marketing to browsing and buying, but getting to that …

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In Blog, Omnichannel

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