capitol-dome-300

July 29, 2014




Schedules That Work Act is the Next Assault on Profitability

Here is the latest assault on our industry’s profitability – federal legislation requiring over scheduling part time worker.  Our call center and fulfillment centers in many cases use part time labor and flexible schedules to adjust to order and shipping variations …

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In Blog, Executive

eBay, online marketplace, ecommerce, global ecommerce, marketing, global marketing, marketing campaign, online sellers

November 29, 2014




eBay Outpaces Amazon on Black Friday

Black Friday was a big win for eBay, or at least for ChannelAdvisor clients who sell via the eBay marketplace. Same store sales on eBay for ChannelAdvisor clients grew 26.9% year over year, while sales on Amazon for ChannelAdvisor clients grew 24.2% …

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In Cyber Weekend 2014, Ecommerce

OnTrac, USPS, U.S. Postal Service, UPS, FedEx, Shipping/Delivery, Operations and Fulfillment, regional carriers, SurePost, SmartPost, FedEx Smartpost, UPS SurePost

November 24, 2014




OnTrac Partners With USPS to Deliver Final-Mile Service to Retailers

Regional parcel carrier OnTrac, in conjunction with the U.S. Postal Service, announced a new service called DirectPost which will enable it to provide next-day and two-day ecommerce shipping at postal rates, by consolidating shipments and injecting them deep into …

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In Fulfillment, News

Internet-Sales-Tax-300

July 21, 2014




TruST Urges Senate Not to Attach “Flawed” MFA to ITFA

The True Simplification of Taxation (TruST) Coalition has written a letter to Senate Majority Leader Harry Reid and Senate Minority Leader Mitch McConnell urging the U.S. Senate to not attach the “controversial and flawed” Marketplace Fairness Act to the …

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In Executive, Must Reads

thumbs-up-thumbs-down-featured-image-300

November 19, 2014




The Best and Worst Catalog Copy of 2014

[caption id="attachment_39283" align="alignright" width="100"] Herschell Gordon Lewis[/caption]

Here we go again, and I’d better start with the double disclaimer that has applied since we started reviewing catalog copy some years ago.

First disclaimer: I’m analyzing copy, and …

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In Blog, Catalog

MFAPic

December 4, 2013




Will Mom-and-Pop Sites Be Affected if the Marketplace Fairness Act Passes?

For more than a decade, federal and state lawmakers have attempted to craft legislation to regulate the collection of sales tax on internet purchases. The Marketplace Fairness Act of 2013 passed the Senate in May with bipartisan support and House bills …

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In Ecommerce, Executive

digi-key-logo-300

November 15, 2014




European Engineers Embrace Digi-Key for Online Component Sales

Digi-Key, a supplier of electronic components, has announced an enormous spike in web traffic and online orders placed by design engineers in Europe.

According to Digi-Key, engineers in Germany, the UK, France and Italy, among other regions of Europe, are …

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In B2B, Ecommerce

HolidayPic-300

November 12, 2014




6 Critical Digital and Social Media Trends Driving Holiday Sales

Each holiday season, retailers struggle with which avenues they should take to drive more sales. The options are abundant while resources and budgets typically are not. New digital platforms and technologies seem to pop up overnight, leading to some confusion, …

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In Blog, Ecommerce

Omnichannel, omnichannel fulfillment, omnichannel focus, retail, online retail, brick-and-mortar, brick-and-mortar retail, returns in store, shopping returns, ship-from-store, ship-to-store, in-store pickup, OMS, order management system, USPS, omnichannel best practices, omnichannel retail, SMB, small-to-medium business

September 24, 2014




How to Make Your Small Business Perform Like an Omnichannel Powerhouse

We hear a lot about omnichannel these days. It’s a big word for delivering a seamless shopping experience for customers —whether they are shopping online or in a store — and it can significantly increase sales.

In this digital age, …

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In Fulfillment, Inventory

Singles Day, Alibaba, alibaba group, Taobao, Tmall, chinese ecommerce, chinese merchants. Costco, American Eagle Outfitters, Calvin Klein, global ecommerce, cross-border trade, cross-border selling, cross-border ecommerce, Jack Ma, Singles Day in China

November 11, 2014




Alibaba Reports Singles Day Sales Up 62% to $9.3B

As midnight passed and Nov. 11 slipped into Nov. 12 in China, ecommerce giant Alibaba reported that Singles Day, the world’s largest shopping day, brought in more than $9.3 billion in sales, an increase of 62% over the $5.75 billion logged in 2013, as thousands …

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In Ecommerce, Ecommerce

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