omnichannel-ecommerce-cloud-close-up-300

November 30, 2014




What New Omnichannel Trends Really Mean for Customers

Remember when retailers were scared of their online competitors? While talk of customer showrooming and digital detraction are still big, there is a totally opposite trend happening. Retailers who once only sold online are building stores for customers to visit …

More...

In Blog, customer experience

omnichannel-ecommerce-cloud-close-up-300

December 18, 2014




3 Personalization Pillars That Will Make (or Break) Retailers

Personalizing the online retail experience is arguably the single most important innovation retailers must embrace to thrive in the new omnichannel world. The convergence of brick and mortar operations with digital retail is happening faster than most ever expected. By …

More...

In Blog, Engagement

CommerceHub_Logo-300-200

December 18, 2014




CommerceHub to Acquire Mercent

Ecommerce provider CommerceHub today announced that it has signed an agreement to acquire Seattle-based Mercent, a retail technology company. The deal is expected to be finalized in January 2015, subject to customary closing conditions.

CommerceHub’s virtual-inventory platform integrates North America’…

More...

In News, PR Newswire

2015-forecast

November 25, 2014




2015 Forecast: Customers Demand an Omnichannel Experience

The message in 2015 for merchants is simple: if you haven’t developed an omnichannel strategy, develop one now. And if you have an omnichannel strategy in place, continue to refine it.
The ecommerce numbers alone show that omnichannel activity will …

More...

In 2015 forecast, executive summary

OmniNaughtyAndNice_Final

November 20, 2014




Tackling Omnichannel this Holiday Season

Omnichannel continues to be the buzzword on the lips of marketers this holiday season.  Consumers are expecting a seamless experience across multiple devices, according to this infographic by Quick Pivot.

Subscribe to RSS headline updates from: Powered by FeedBurner

More...

In Ecommerce, Holiday 2014

Omnichannel, omnichannel fulfillment, operations and fulfillment, drop ship, Amazon, ecommerce, online retailer, retail, retail operations, distribution center, warehouse, CommerceHub

November 18, 2014




Omnichannel Choreography Delivers the Perfect Customer Experience

In the early days of ecommerce, retailers had to learn a two-step dance that didn’t require a whole lot of coordination. After receiving an order online, the merchant had to pack a box at a distribution center and ship …

More...

In Blog, Fulfillment

technology-data-300

November 17, 2014




Big Data a Big Omnichannel Driver

Big data provides retailers in today’s omnichannel world an inside look at how they can improve both their websites and in-store experiences for customers. But which data will be able to help the business? Which piece will generate a …

More...

In Data & Analytics, executive summary

Bloomingdales, Macy's Inc., macys, omnichannel, omnichannel fulfillment, omnichannel operations, online retail, Operations and Fulfillment, retail, ship from store, ship to store, in-store pickup

November 13, 2014




Macy’s Sees Omnichannel, Same-Day Delivery as Competitive Advantage

In its third quarter earnings call this week, Macy’s Chief Financial Officer Karen Hoguet told analysts the company’s retail network gives it an advantage in the ever-more-crowded same-day delivery sweepstakes, as well as in omnichannel fulfillment.

“I think …

More...

In Fulfillment, inventory management

Amazon, same-day delivery, Macy's, Bloomingdale's, Walmart, Foot Locker, fulfillment center, distribution center, operations and fulfillment, local couriers, bicycle couriers, bike couriers, courier services, ecommerce, ecommerce fulfillment, Flywheel

December 9, 2014




Amazon Testing Bikes for Ultra-Fast Delivery in New York

Amazon is once again pushing the ecommerce envelope, testing out the use of bicycle couriers in New York as part of a service called Amazon Prime Now, according to a report in the Wall Street Journal.

The service will provide …

More...

In customer experience, Fulfillment

omnichannel-strategy-300

December 8, 2014




The Power of Omni-Proofing Your Organization

Aligning an organization for omnichannel success through the implementation of a fool-proof omnichannel operation is no easy task. Omni-proofed means your business is able to provide the personal, seamless and connected experience that your consumers have come to expect.

The …

More...

In Blog, Omnichannel

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. ...
  9. 28