mobile-transaction-300

February 9, 2015




Mobile Still Tops Retailers’ Priority Lists in 2015

As more consumers take to smartphones and tablets to shop with their favorite retail brands, retailers agree that keeping mobile at the top of their marketing priority lists is a smart move. According to the 2015 Shop.org/Forrester Research Inc.  …

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In Ecommerce, Marketing

radioshack-closing-300

February 8, 2015




Will 2015 Be the Year of Retail Chapter 11s?

It was as inevitable as the sun rising, but RadioShack finally filed for Chapter 11 bankruptcy protection on February 5.

The electronics and gadgets retailer has been struggling for more than a few years now, and there’s a stalking horse plan in …

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In Blog, Executive

customer-satisfaction-300

January 23, 2015




4 Omnichannel Tips to Improve Customer Experience and Increase Sales

When it comes to retail selling, gone are the days of “if you build it, they will come.” Customers today spend a significant amount of time researching products they want to buy and are much savvier about where, when and …

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In Blog, Ecommerce

bluemercury

February 4, 2015




Macy’s, Inc. Agrees to Acquire Bluemercury

Macy’s, Inc. has announced it has signed an agreement to acquire Bluemercury, Inc., a luxury beauty products and spa services retailer, for $210 million in cash.

Bluemercury, based in Washington, D.C., currently operates about 60 specialty stores in 18 states, typically …

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In M&A and Financial, News

NRF Annual Convention & Expo, NRF, NRF Big Show, Macy's, Lowe's Hardware, Lowe's, The Limited, Limited Brands, omnichannel, retail, retailers, omnichannel retail

January 15, 2015




Mobile Huge in Omnichannel Engagement, Retailers Report at NRF

Executives from Macy’s, Lowe’s and The Limited said the impact of mobile on omnichannel engagement with customers has been huge and has progressed faster than expected, attendees were told at a session at the NRF Big Show this week …

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In customer experience, Engagement

global-shopping-cart-300

January 29, 2015




Ready for Cross-border Ecommerce? A Checklist for Glocalization

Location, location, location – that’s the mantra of realtors everywhere to convey the number one factor in determining a property’s desirability. For cross-border online sales destinations, its glocalize, glocalize, glocalize. When it comes to international e-tailing, glocalization is …

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In Blog, Global

Macys, Bloomingdales, West Coast ports, West Coast ports labor issues, omnichannel, omnichannel strategy, omnichannel execution, omnichannel fulfillment, retail, retail stores, ecommerce

January 8, 2015




Macy’s Inc. Restructuring with Omnichannel in Mind

Macy’s, Inc. today announced a series of initiatives to evolve its business model and invest in continued growth opportunities as consumers change the way they shop. Actions include a restructuring of merchandising and marketing functions at Macy’s and …

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In Customer Service, Fulfillment

Ecommerce, omnichannel, omnichannel fulfillment, omnichannel focus, omnichannel strategy, retail, ship from store, ship to store, buying online, online shopping, GameStop, brick-and-mortar

January 27, 2015




GameStop Brings Mobile Shopping Cart to Brick and Mortar

GameStop announced at the National Retail Federation’s 104th Annual Convention & Expo that its plans to use Microsoft Azure cloud platform to continue to enhance the in-store engagement of its customers in interactive, informative and entertaining ways.

GameStop will be …

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In customer experience, mobile

omnichannel-ecommerce-cloud-300

December 30, 2014




Why Omnichannel is a Major Retail Theme for 2015

Incoming Hudson’s Bay Co. CEO Jerry Storch made an appearance Dec. 29 on CNBC’s Halftime Report and said he thinks high-end, value and omnichannel, are the major themes in the retail industry for 2015.

But if the economy stays on its current …

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In Omnichannel, Videos

amazon-radio-shack

January 21, 2015




Can Amazon and RadioShack be a Match Made in Heaven?

Is Amazon bailing on its plans for a New York City showroom? And can RadioShack be the answer to Amazon’s omnichannel plans?

That and more, tonight, on… Okay, the lead is a little dramatic, but sometimes we need to have …

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In Blog, marketing

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