omnichannel-strategy-300

January 1, 2014




Omnichannel Retailers Stand to Win or Lose at Every Touch Point

The cardinal rule of retailing never changes: Customers punish poor performance. This has been true for as long as we’ve been buying and selling things – maybe 12,000 years or more. In one sense, nothing’s changed since that Sardinian farmer …

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In Must Reads, Omnichannel

macys-inc-300

February 26, 2014




Macy’s Addresses Omnichannel and Same-day Delivery

While the fourth quarter  showed a 1.6% decline in sales, Karen M. Hoguet, chief financial officer at Macy’s, said moving forward the retailer plans on making strides in its omnichannel fulfillment initiatives including buy online, pick up in-store, and same-day delivery.

“…

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In Cross Channel, Ecommerce

jcpenney-new-logo-300

February 27, 2014




JCPenney Makes a Commitment to Omnichannel

With sales of $1.08 billion for fiscal year 2013, an increase of 5.8%, it appears JCPenney has its ecommerce channel back on track.

And on its Feb. 26 earning call, JCPenney chairman and CEO Mile Ullman said the retailer is ready to make ecommerce …

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In Ecommerce, Marketing

Mens_logo_300

March 20, 2014




Men’s Wearhouse Launches Omnichannel Inventory Program

Men’s Wearhouse Launches Omni-Channel Inventory Program (via PR Newswire)
Customers can shop at over 900 stores from one location with Find-It App and Reserve Online, Pick up In-Store rollout FREMONT, Calif., March 19, 2014 /PRNewswire/ – Ongoing innovation at Men’s Wearhouse has led …

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In Mobile, Mobile

toys-r-us

March 27, 2014




Toys R Us Lays Out New Omnichannel Strategy

Toys”R”Us, Inc. Outlines “TRU Transformation” Strategy (via PR Newswire)
New CEO and U.S. President Discuss Plans to Make Company Fit for Growth by Fixing Foundational Issues, Putting Disciplines into Operational Processes and Right-Sizing Cost Structure Strategic Plan …

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In Ecommerce, News

March 26, 2013




Ship-To-Store In An Omnichannel World

Ship-to-store is an important option for merchants with brick-and-mortar stores because it gives customers options when ordering a product online, according to George Mollo, Founder of GJM Associates in a recent interview.

Mollo said ship-to-store is of value to any …

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In Ecommerce, Marketplaces

September 28, 2013




Managing Inventory in an Omnichannel World

Click the image below to download
“Managing Inventory in an Omnichannel World”

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In Landing Page

September 12, 2013




Toys R Us Outlines Omnichannel Holiday Strategy

Toys”R”Us, Inc. Unwraps Plans For 2013 Holiday Season (via PR Newswire)
At a Special Preview Event, Company Outlines Blueprint to Reinvent Store Experience in Time for Shopping Season Ahead, Introducing New Product Categories and Expanding in Growth Areas Company …

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In News, PR Newswire

September 2, 2013




Redefining the Buzzword “Omnichannel”

The term omnichannel has been used and abused more than the only chew toy at the local animal shelter. Along with her sister term big data, omnichannel has recently been positioned by countless analysts, retailers and vendors to mean, well, …

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In Channel Integration, Marketing

guitar-center-store-300

August 30, 2013




How Guitar Center Delivers a Stand-out Omnichannel Experience

Holiday 2013 is upon us – and, for retailers, it’s the biggest omnichannel shopping season yet. Consumers will turn to multiple channels before making holiday purchases, combining web searches, to mobile apps, tablet browsing, and in-store visits. And they’ll also …

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In Channel Integration, Marketing

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