October 26, 2015

Will 2015 Be the Most Social Shopping Season Yet?

Over the past several weeks, the biggest social networks have shared some major announcements that are certainly piquing the interest of retailers ahead of this holiday season.

To help brands thrive in the increasingly mobile-dominated media environment, Facebook announced the …


In Blog, Marketing


July 21, 2016

Why Post-Purchase Marketing Is So Important

Imagine walking into a car dealership. You browse the cars on the lot, exchange info with the salesperson and then leave without buying. You then drive down the road to another dealership and repeat the process, but this time, you …


In Blog, Email


July 21, 2016

Staying One Step Ahead on Amazon

Staying One Step Ahead on Amazon
August 10, 2016, 2:00 pm ET
As an ecommerce seller, you want to fully maximize your presence on Amazon and not “just” sell on it.

With what seems like limitless options—including Buy Box, …


In Up-coming Webinars, Webinars

July 20, 2016

Hispanic Shoppers Are Coveted, Yet Complex: Here’s What You Need to Know

Retailers are always on the hunt for consumers with the most growth potential – and few populations have a higher future for growth than U.S. Hispanics.

Presently, active Hispanic households will account for about half of the country’s population …


In Blog, Ecommerce


July 13, 2016

Prime Day Huge For Amazon, But Rising Tide Didn’t Lift All Boats

Amazon had a massive Prime Day, reporting that the concocted shopping event was its biggest sales day ever, surpassing even its results on Black Friday or Cyber Monday. Overcoming some checkout glitches and other issues that led to widespread social …


In Ecommerce, marketplaces

July 11, 2016

5 Conversion Tactics for Driving Traffic Through Your Site

You may have heard of upselling, but what about down-selling? Social selling? Bundling? All these conversion tactics are commonly used to help businesses increase revenue, AOV, and CLV. Read on for a brief explanation of important selling capabilities.
Many …


In Blog, customer experience


July 11, 2016

Apple Wins Award for Best Shipping and Delivery Experience

With expectations so high and pressure to consistently delight a daily reality, shipping and delivery is a huge component of the overall customer experience. If the order doesn’t show up as promised and when expected – usually within a couple …


In customer experience, Fulfillment


July 11, 2016

Weigh All Options Before Signing a National Carrier Bundling Agreement

It’s common practice for the large national shipping companies to push e-retailers into “bundled” pricing packages, promising preferred pricing if they use all their services – express air, ground shipping, returns and more. Yet many e-retailers soon realize that what …


In Blog, Operations & Fulfillment


July 9, 2016

Reimagine Your Workforce to Deliver a Seamless Omnichannel Experience

The workplace of the future will be the most advanced the world has ever seen. By 2020, multiple generations working together will have different skills, experiences and motivations. Couple that with technological advances, and retailers are under significant pressure to reimagine …


In Acquisition, Blog


September 8, 2014

Social Media is About Discovery, Personalization and ROI

Social media has become more than just a channel today.  Retailers are finding innovative ways to leverage their brands using social media platforms.  With customers married to their mobile devices, it is imperative that retailers step up their social media …


In Ecommerce, Must Reads

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