January 14, 2013




Why Warehouse Automation Leads to Better Labor Conditions

Retailers have been faced with big challenges, including the emergence of smartphone shopping and the continued ecommerce boom. It is no secret that today’s ecommerce shoppers now expect to receive items quickly. Since retailers frequently offer comparable products at …

More...

In Operations & Fulfillment, Opsandfulfillment_warehouse-20-03-2013

call center, call center management, distribution center, ecommerce, ecommerce fulfillment, inventory management, Operations and Fulfillment, retail inventory, Warehouse/Distribution Center

January 29, 2015




The 2 Cent Refund Check – What Are Operational Inefficiencies Really Costing You?

As God is my witness, this is a true story. It’s an example I challenge the reader to find in their business and eradicate.

My car insurance company issued me a $0.02 check on Jan. 6 with this explanation on the …

More...

In Blog, Fulfillment

Returns, returns policy, holiday returns, retail, online retail, ecommerce, ecommerce fulfillment, operations and fulfillment, shipping/delivery

January 27, 2015




Complexity of Returns Grows as Ecommerce Does

While overall return rates are not increasing dramatically, they are on the rise, forcing ecommerce merchants to optimize their supply chain squeeze as much value as they can out of returned merchandise.
In this executive summary about returns, you will …

More...

In executive summary, Operations & Fulfillment

November 27, 2012




2012 Warehouse Management Systems Roundup

Here’s the most comprehensive guide to Warehouse Management Systems that serve direct-to-customer fulfillment locations.

You’ll find not only a comprehensive list, but comprehensive data about theses systems and the companies that manufacture and support them.

You’ll learn about staffing, customer …

More...

In Channel Integration, Operations & Fulfillment

Operations and Fulfillment, distribution center, Warehouse/Distribution Center, warehouse, Macy's, Procter & Gamble, Meijer Inc., FedEx, Nike, Home Goods, Primark, ReallyGoodStuff.com

January 26, 2015




O+F Advisor Distribution Center Roundup, Jan. 26, 2015

Here is a listing of some recently announced expansions, additions and closures in distribution and fulfillment centers:

Macy’s plans to take over 400,000 square feet of an old Campbell’s Soup plant in Sacramento, using it as a new distribution …

More...

In Fulfillment, Inventory

Ecommerce, ecommerce returns, Amazon, Zappos, Dell, Gap, Neiman Marcus, Nike, Apple, Nordstrom, Target, Walmart, Sephora, StellaService, customer experience, holiday returns, free returns, returns processing

January 26, 2015




Retailers Focus on Returns Excellence as Processing Time Shrinks

The average time for processing returns of online purchases decreased from 10.6 days to 9.5 days between Q4 2013 and Q4 2014, according to StellaService, as more retailers are placing greater emphasis on that key aspect of the customer experience.

At the same time, …

More...

In customer experience, News

November 16, 2012




Wayfair.com Doubles Warehouse Space for Black Friday and Cyber Monday

Wayfair.com, an online retailer of home goods, has doubled its warehouse space by adding a total of 200,000 sq. ft. to its facilities in Hebron, KY, and Ogden, UT in preparation for Black Friday and Cyber Monday.
Follow US! @MCMerchant …

More...

In Email, Operations & Fulfillment

global-flags-300

January 21, 2015




Why It’s Time for U.S. Companies to Get Serious about Going Global

Noah Maffit, a former EVP and general manager of Live Nation and others like him are sounding a wakeup call for American digital marketers. He says those who aren’t actively developing their international online markets are missing their best …

More...

In Blog, Global

Operations and Fulfillment, distribution center, Warehouse/Distribution Center, warehouse, Macy's, Procter & Gamble, Meijer Inc., FedEx, Nike, Home Goods, Primark, ReallyGoodStuff.com

January 20, 2015




Start Planning Now for Fall and Holiday 2015 Peak Season Operations

You’ve barely finished shipping fall and holiday, but it’s time to assess your 2014 peak season operations performance and start planning for peak season 2015. What are your objectives for improvements in 2015? Here are eight steps to help you prioritize …

More...

In Blog, Fulfillment

Warehouse/Distribution Center, warehouse, distribution, fulfillment center, Amazon, Radio Shack, Kmart, Under Armour, FedEx, FedEx Ground, FreshDirect, Kingsdown, Operations and Fulfillment

January 13, 2015




O+F Distribution Center Roundup, Jan. 13, 2015

Here is a listing of some recently announced expansions, additions and closures in distribution and fulfillment centers:

Under Armour has started to hire managers for its distribution center being built in Mt. Juliet, TN. The facility is on track to …

More...

In Inventory, News

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. ...
  9. 165