HighJump, Nexternal, ecommerce, ecommerce platforms, omnichannel, omnichannel fulfillment, warehouse management system, WMS, supply chain solution, retail supply chain, retail, e-retail, mergers and acquisitions, M&A

May 29, 2015




HighJump Acquires Ecommerce Platform Nexternal

Supply chain management solutions provider HighJump has acquired Nexternal, a cloud-based ecommerce platform provider, the company said in a release.

Nexternal’s omnichannel commerce platform includes an order management system that captures both B2B and B2C orders. It …

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In Acquisition, Fulfillment

gift-shipping-300

May 28, 2015




Merchants Adjusting to Change in DIM Weight Pricing

The decision by UPS and FedEx to expand DIM weight pricing in January 2015 to parcels under three cubic feet was one of biggest changes to hit retail shippers in years. Dimensional weight pricing has forced shippers to rethink their entire …

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In executive summary, Operations & Fulfillment

United States Postal Service, U.S. Postal Service, USPS, postal rates, postal rate changes, new postal rates, ecommerce, ecommerce shipping, UPS, FedEx, dimensional weight pricing

May 26, 2015




5 Things Online Sellers Need to Know About USPS Price Changes

Every year, online sellers have to navigate new shipping rates that impact how they operate. This year is no different. On May 31, the U.S. Postal Service will be making changes for a variety of services.

This time, it’s …

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In Blog, News

back orders, Operations and Fulfillment, retail, omnichannel, ecommerce orders, ecommerce

May 20, 2015




The High Cost of Back Orders

How are backorders affecting your profitability?
From our consulting work with clients to improve their merchandise planning, forecasting and management processes and systems, we’ve seen a range of costs over 15 years to be between $7 and $12 for each unit that …

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In Blog, Customer Service

Monnier-Freres-logo-300

May 20, 2015




Monnier Freres Selects a New Cross-border Partner

Paris-based online luxury retailer Monnier Freres has selected Borderlinx as the company’s international ecommerce partner.

“We’re focused on taking our growth strategy to the next level, so we knew Borderlinx would be our ideal partner,” stated Jean Monnier, …

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In cross-border, Global

Warehouse/Distribution Center, distribution center, fulfillment center, DC, FC, Amazon, Amazon.com, FedEx, Target, Walmart, Ace Hardware, operations and fulfillment

May 14, 2015




O+F Advisor Distribution Center Roundup, May 14, 2015

Here is a listing of recently announced expansions, additions and closures in retail distribution and fulfillment centers:

Ace Hardware is asking county officials for $1.1 million in sales tax breaks and a $2.1 million property tax abatement over 10 years to help offset …

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In Fulfillment, News

February 6, 2013




9 Ways to Improve Warehouse Productivity

No matter where you decide to locate your facility, your order fulfillment operations are critical when it comes to creating a positive customer experience. So it’s imperative that your warehouse functions at peak operational efficiency.

Here are some steps …

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In Operations & Fulfillment, Opsandfulfillment_warehouse-20-03-2013

order management, Order Management Systems, OMS, warehouse management, Warehouse Management System, WMS, Operations and Fulfillment

May 8, 2015




Script Vendor Demos to Improve Your OMS Selection Process

One of the most important aspects of your OMS selection process is getting a demo of the vendor’s application. There are a couple of different approaches to demos, depending on where you are in the system selection process.

One …

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In Blog, Operations & Fulfillment

Amazon, Operations Summit 2015, FedEx, FedEx Services, Shepler's Western Store, S&S Worldwide, iHerb, same-day delivery, next-day delivery, Operations and Fulfillment, shipping and delivery, Warehouse/Distribution Center, distribution center, fulfillment center

May 7, 2015




Merchants Address Fast Delivery Demands

While so much attention is being paid to same-day and next-day delivery, members of a merchant panel at the recent Operations Summit in Louisville, KY said while they do all they can to decrease time-to-customer, instant (fulfillment) gratification isn’t …

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In customer experience, Fulfillment

Amazon Prime Air, Google, Project Wing, Google Project Wing, Shipping/Delivery, Operations and Fulfillment

May 6, 2015




FAA Allows Drone Testing Beyond Line of Sight

As part of its announcement of a drone testing program in conjunction with CNN, drone manufacturer PrecisionHawk and BNSF Railroad, the Federal Aviation Administration said today it will allow commercial testing of drones beyond line-of-sight from the pilot. This makes …

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In Fulfillment, News

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