July 15, 2016

Why a Unified Commerce Platform is a MUST for Business Growth

Why a Unified Commerce Platform is a MUST for Business Growth
To be successful in omni-channel commerce, companies of all sizes can no longer rely on legacy siloed or homegrown business applications. With the unprecedented amount of data gathered at …


In Whitepaper

Omnichannel, omnichannel operations, omnichannel retail, retail inventory management, inventory management, reverse logistics, buy online pickup in store

July 11, 2016

3 Inventory Management Principles Ecommerce Companies Shouldn’t Ignore

Emerging ecommerce brands are often still in the early stages of establishing valuable long-term relationships with customers. Out of fear of putting these fragile relationships at risk, it can be very tempting to make poor business decisions. For instance, new …


In Blog, Fulfillment


March 20, 2014

Winning Hiring Strategies for the Contact Center and Warehouse

We are just a few short weeks away from Multichannel Merchant’s 2014 Operations Summit conference, which is held on April 22 to 24, in Indianapolis. We have a tremendous line up of speakers and probably the best series of sessions in the show’s …


In Contact Center, Operations & Fulfillment


July 8, 2016

Prime Day Primer: 6 Things You Need to Know About Prime Day 2016

Amazon has announced that its second-annual Prime Day selling event will be held on July 12.

Amazon is pulling out all stops to sure the negative feedback it received last Prime Day, despite it being a financial success, is not repeated.


In Ecommerce, marketplaces

ecommerce distribution center

July 8, 2016

User Requirements Key to Selecting the Right DTC Operations System

Confusion reigns!

Last week a new customer asked me if a Distributed Order Management system (DOM) is the same as an Order Management System (OMS). Other clients ask if their CRM will give them call center or source reporting. OMS …


In Blog, Operations & Fulfillment


July 6, 2016

Hermes Opens Big Ticket Distribution Center in Germany

Hermes Fulfilment GmbH and Hermes Einrichtungs Service GmbH & Co. KG have officially opened their new distribution center in Löhne.

Offering 100,000-sq-m of warehouse floor space, this complex is one of the largest new developments in North Rhine Westphalia. It …


In Distribution Center, Global


July 5, 2016

Honeywell to Acquire Automation Provider Intelligrated for $1.5B

Cincinnati — Intelligrated® (www.intelligrated.com), a leading North American-based automated material handling solutions provider, announces it has entered an agreement to be acquired by Honeywell  in a transaction valued at $1.5 billion.

Intelligrated’s 2016 sales are estimated to be approximately $900 million …


In Automation, Fulfillment


July 5, 2016

Same-Day Delivery Could Cause a Huge Prime Day Headache

Amazon’s second-annual Prime Day could be a game-changer for same-day delivery. That’s because Amazon’s Prime Now service has more than doubled from seven metropolitan areas to more than 40 since the first selling holiday was held last year.

And that could …


In Must Reads, Operations & Fulfillment


June 27, 2016

3 Ways to Embrace AI Advancements in Consumer-Facing Businesses

Artificial intelligence is on the lips of every influencer in Silicon Valley. Mark Zuckerberg is building his own artificially intelligent butler, and Elon Musk recently launched an AI company. We’re still a long way from the superintelligence of the …


In Blog, Ecommerce

ecommerce, global ecommerce, global payments, global fulfillment, global ecommerce website, ecommerce fulfillment, landed costs, fully landed costs, retail, cross-border ecommerce

June 27, 2016

What to Consider When Going Global With Your Business

With more and more consumers around the world turning to the Internet to make purchases, the incentive to expand your business abroad is stronger than ever. Twenty-four percent of frequent online shoppers purchase from abroad, with half looking to the …


In Blog, Global

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