dad-grad-300

May 12, 2014




3 Steps to Prep for Dads and Grads

Customer behavior during the summer holidays is quite different from the winter and Christmas shopping season. In the winter, consumers are buying gifts for a variety of loved ones, friends and charities over a few weeks or months leading up …

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In Must Reads, Operations & Fulfillment

technology-data-300

May 5, 2014




4 Steps to Tame the Data Management Beast

If you’re like most retailers, you struggle with the effects of multiple data sources. There’s one for POS transactions, one for ecommerce, one for marketing, one for the call center, one for loyalty, etc. And none of them …

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In Data & Analytics, Must Reads

handheld-scanner-inventory-300

May 1, 2014




Real-Time Inventory Visibility Puts the Omni in Agile Commerce

Ask a group of retailers how they intend to support omnichannel commerce in the months ahead, and they’re likely to regale you with launch plans for their responsive websites, enabling customers to shop via any connected device. While offering …

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In Operations & Fulfillment

omnichannel-strategy-300

April 28, 2014




Deloitte Digital: Ecommerce’s Impact on In-store Shopping Grows

Digital interactions influence 36 cents of every dollar spent in the retail store, or approximately $1.1 trillion, according to the latest study from Deloitte Digital. By the end of 2014, that number will climb to 50%, or $1.5 trillion of total store sales.

The study, “…

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In Must Reads, Omnichannel

operations-summit-emmitt-smith-300

April 28, 2014




Emmitt Smith on Football, Fans and Fulfilling Dreams

[caption id="attachment_46953" align="alignright" width="180"] Pro football Hall of Famer Emmitt Smith (r) meets with Multichannel Merchant managing editor Tim Parry at Operations Summit 2014.[/caption]

He owns the NFL’s career rushing record, he has three Super Bowl rings (and …

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In Must Reads, Operations Summit 2014

Inventory, inventory tracking, inventory management, retail, drop shipping, drop ship, consignment, back ordering

April 8, 2014




How to Move Outdated Inventory

Now that spring has finally arrived, retailers are spring cleaning their warehouses to make room for the latest products and trends. In a hyper-competitive retail environment, offloading inventory requires a calculated approach to maximize profits and space.

Here are a …

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In Ecommerce, Email

bitcoin-on-smartphone-cryptocurrency-300

April 7, 2014




7 Trends That Are Disrupting the Retail Industry

Although it’s only April, 2014 is proving to be a transformative year for retail. Every aspect of the industry — from manufacturing to ecommerce — is on the brink of a fundamental shift.

To stay competitive, you must learn how to use …

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In Ecommerce, Marketing

UPS_Global

March 25, 2014




UPS Opens Expansion of European Air Hub

UPS announced this week that it has opened a $200 million expansion of its European air hub facility at the Cologne/Bonn Airport in Germany. This facility is one of the largest investments in the shipping titan’s history.

The expansion, …

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In Global, Must Reads

David_Kravetz_300

March 24, 2014




How Small Merchants Meet Operational Challenges

Whether you’re in the startup phase or ready for the next big push with your ecommerce business, planning for growth is no easy task.

As Fairytale Brownies co-founder David Kravetz points out, you can strive to exceed customer expectations …

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In Ecommerce, Must Reads

AE

March 20, 2014




Winning Hiring Strategies for the Contact Center and Warehouse

We are just a few short weeks away from Multichannel Merchant’s 2014 Operations Summit conference, which is held on April 22 to 24, in Indianapolis. We have a tremendous line up of speakers and probably the best series of sessions in the show’s …

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In Contact Center, Operations & Fulfillment

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