operations-summit-emmitt-smith-300

April 28, 2014




Emmitt Smith on Football, Fans and Fulfilling Dreams

[caption id="attachment_46953" align="alignright" width="180"] Pro football Hall of Famer Emmitt Smith (r) meets with Multichannel Merchant managing editor Tim Parry at Operations Summit 2014.[/caption]

He owns the NFL’s career rushing record, he has three Super Bowl rings (and …

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In Must Reads, Operations Summit 2014

inventory-management-300

April 8, 2014




How to Move Outdated Inventory

Now that spring has finally arrived, retailers are spring cleaning their warehouses to make room for the latest products and trends. In a hyper-competitive retail environment, offloading inventory requires a calculated approach to maximize profits and space.

Here are a …

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In Ecommerce, Email

bitcoin-on-smartphone-cryptocurrency-300

April 7, 2014




7 Trends That Are Disrupting the Retail Industry

Although it’s only April, 2014 is proving to be a transformative year for retail. Every aspect of the industry — from manufacturing to ecommerce — is on the brink of a fundamental shift.

To stay competitive, you must learn how to use …

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In Ecommerce, Marketing

UPS_Global

March 25, 2014




UPS Opens Expansion of European Air Hub

UPS announced this week that it has opened a $200 million expansion of its European air hub facility at the Cologne/Bonn Airport in Germany. This facility is one of the largest investments in the shipping titan’s history.

The expansion, …

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In Global, Must Reads

David_Kravetz_300

March 24, 2014




How Small Merchants Meet Operational Challenges

Whether you’re in the startup phase or ready for the next big push with your ecommerce business, planning for growth is no easy task.

As Fairytale Brownies co-founder David Kravetz points out, you can strive to exceed customer expectations …

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In Ecommerce, Must Reads

AE

March 20, 2014




Winning Hiring Strategies for the Contact Center and Warehouse

We are just a few short weeks away from Multichannel Merchant’s 2014 Operations Summit conference, which is held on April 22 to 24, in Indianapolis. We have a tremendous line up of speakers and probably the best series of sessions in the show’s …

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In Contact Center, Operations & Fulfillment

crying-child-at-christmas-300

March 16, 2014




Nearly 12% of Holiday Gifts Were Not Delivered On Time

Almost 12% of ecommerce orders fulfilled by retailers by their planned on-time-for-Christmas cutoff date did not reach the recipient by Dec. 25, according to the results of Multichannel Merchant’s 2014 MCM Outlook survey.

Although an average 11.6% of 2014 MCM Outlook survey respondents said orders …

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In Ecommerce, Holiday 2013

logo_datevenue31

March 6, 2014




5 Reasons Why You Need to Join Me at the Operations Summit

Next month hundreds of operations and fulfillment people will flock to Indianapolis, Indiana to attend Multichannel Merchant’s Operations Summit. We don’t like to toot our own horns, but the Operations Summit conference is the only show in town …

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In Blog, Operations & Fulfillment

ribbedtee

February 20, 2014




How RibbedTee Prepared its Customers for Holiday 2013 Delays

[caption id="attachment_42293" align="alignleft" width="300"] Mike Schwarz, founder of RibbedTee.com.[/caption]

If the 2013 holiday season will be remembered for anything in the ecommerce world, it very well could be how the lack of communication between merchants, carriers and …

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In Ecommerce, Holiday 2013

The Home Depot, Order Management System, order management, retail, Customer Service, Logistics Management, logistics

February 11, 2014




The Home Depot Opens Same-day Shipping Fulfillment Center

The Home Depot has opened the first of three new same-day shipping focused direct fulfillment centers in the U.S., adding more than three million square feet to its supply chain.

The creation of these direct fulfillment centers was announced …

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In Ecommerce, Inventory

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