July 18, 2013
Shopping habits, shopping devices, and shopping locations are interchangeable in the customer’s eyes, which is why it’s more important than ever for merchants to offer a wide variety of omnichannel fulfillment options, according to Bill Toney, senior vice …More...
June 25, 2013
Beauty retailer Ulta Beauty announced on June 24 the appointment of Mary Dillon as its new CEO and member of the Board of Directors effective July 1, according to a press release. Dillon will replace interim CEO Dennis K. Eck who will …More...
June 6, 2013
In what SAP is calling an effort to deliver the next-generation ecommerce platform, the software firm has announced plans to acquire the Swiss-based omnichannel technology company hybris.
SAP, in a press release, said the move will “provide enterprises with the …More...
May 6, 2013
In order to compete with today’s multichannel retail environment, retailers must provide access to merchandise where shoppers want it. In order to do that, many companies are executing a ship-from-store model as part of the fulfillment supply chain, according …More...
April 10, 2013
The U.S. Postal Service has delayed the implementation of its new five-day mail delivery schedule until legislation is passed that provides the USPS with the authority to implement a financially appropriate and responsible delivery schedule, according to a statement …More...
April 9, 2013
April 2, 2013
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News and Intelligence for the Multichannel Merchant
April 02, 2013
Wayfair and REI Release April Fool’s Products
for Developing a Mobile and Tablet Strategy
is Key to SEO and Shopping Experience
Goodreads Joins Amazon …More...
March 6, 2013
It seems as though almost every major retailer is looking into making same-day delivery a reality. Amazon, eBay, Walmart, and the U.S. Postal Service are testing the waters of the delivery service, but there is still the question if …More...
February 14, 2013
Williams-Sonoma ranked the highest overall in the 15th Annual Mystery Shopping Study conducted in the fourth quarter of 2012 by the e-tailing group.
The e-tailing group released their Customer Experience Index results this week, according to a press release.
According to …
December 18, 2012
While various shipping options such as same-day delivery and in-store pickup are becoming common place for many retailers, the concepts are beginning to change the way consumers shop, according to a blog post from Shop.org.
Retailers such as Toys “…