Toys R Us, Babies R Us, free shipping, ecommerce, holiday shopping, peak holiday season, 2015 holiday shopping, omnichannel retail, buy online pickup in store

March 27, 2014

Toys R Us Lays Out New Omnichannel Strategy

Toys”R”Us, Inc. Outlines “TRU Transformation” Strategy (via PR Newswire)
New CEO and U.S. President Discuss Plans to Make Company Fit for Growth by Fixing Foundational Issues, Putting Disciplines into Operational Processes and Right-Sizing Cost Structure Strategic Plan …


In Ecommerce, News


March 26, 2014

Tom Ford Launches Same-day Delivery in NYC

Designer Tom Ford has just launched a new ecommerce site which offers same-day delivery to New York City area fashionistas.

Ford told Elle magazine recently that the need for the ecommerce site was due in large part to an already …


In Ecommerce, Must Reads


March 20, 2014

Men’s Wearhouse Launches Omnichannel Inventory Program

Men’s Wearhouse Launches Omni-Channel Inventory Program (via PR Newswire)
Customers can shop at over 900 stores from one location with Find-It App and Reserve Online, Pick up In-Store rollout FREMONT, Calif., March 19, 2014 /PRNewswire/ – Ongoing innovation at Men’s Wearhouse has led …


In Mobile, Mobile


March 17, 2014

Fresh Pair Combats Technology Challenge with Adaptive Navigation

Translating what people may feel about a particular product from the in-store experience to online, particularly with underwear, can be a challenge.  Fresh Pair, an ecommerce undergarment retailer, found that what everyone thinks about underwear is different.

Fresh Pair is …


In Ecommerce, Must Reads

March 12, 2014

Shopatron Launches API-based Customer Care Program

Shopatron has unveiled a Customer Care Suite which includes a new set of APIs available within the Shopatron Developer applications, and a new sophisticated Customer Care Interface.

Recognizing that demanding, tech-savvy customers’ omnichannel expectations don’t end at the point …


In Press Releases


March 9, 2014

3 Smart Ways Retailers Can Personalize the Ecommerce Experience

eTail West attendees usually get their share of a-ha moments, and the conference last week in San Antonio was no exception.

Personalization was one of the underlying themes of eTail West – and it seemed whatever track of sessions you attended, …


In Ecommerce, eCommerce


March 9, 2014

5 Ways to Enhance Digital Performance Right Now

By now, most retailers have felt the tremendous pressure that the explosion of mobile and tablet devices has put on the e-commerce industry. Sales made both on- and off-line are increasingly the direct result of multiple digital “moments of truth” …


In Content Mgmt, eCommerce

Operations and Fulfillment, Shipping/Delivery, distribution center, Warehouse/Distribution Center, fulfillment center, Amazon,, Fulfillment By Amazon, FBA, Amazon Prime, Amazon Prime Now, UPS, Uber, Lyft, Deliv, Roadie, Target, Postmates, comScore, Google, Ulta Salon, Google same-day delivery

March 5, 2014

Same-Day Delivery: The Antidote to Amazon

The Amazon genie is out of the bottle, and it’s not going back in. The introduction of Amazon Prime in 2005 was a highly disruptive force in retail, and, until recently, it was hard to know how successful that foray …


In Ecommerce, Must Reads


March 3, 2014

Utilizing Mobile Trends for Ecommerce Success

It goes without saying that life always goes much faster than you can believe. When we talked about 2020 in the 90’s many of us imagined ourselves wearing silver clothes, flying cars and having houses like spacecrafts. It may seem that …


In Cross Channel, Ecommerce


March 3, 2014

A Fantastic Customer Experience Doesn’t End With the Sale

Days after Valentine’s Day, 1-800-Flowers found itself still trying to make amends with customers whose flower and candy never arrived as promised. The company suffered another black mark when already-frustrated customers were unable to get through to the company …


In Ecommerce, Inventory

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