March 9, 2014

5 Ways to Enhance Digital Performance Right Now

By now, most retailers have felt the tremendous pressure that the explosion of mobile and tablet devices has put on the e-commerce industry. Sales made both on- and off-line are increasingly the direct result of multiple digital “moments of truth” …


In Content Mgmt, eCommerce

Operations and Fulfillment, Shipping/Delivery, distribution center, Warehouse/Distribution Center, fulfillment center, Amazon,, Fulfillment By Amazon, FBA, Amazon Prime, Amazon Prime Now, UPS, Uber, Lyft, Deliv, Roadie, Target, Postmates, comScore, Google, Ulta Salon, Google same-day delivery

March 5, 2014

Same-Day Delivery: The Antidote to Amazon

The Amazon genie is out of the bottle, and it’s not going back in. The introduction of Amazon Prime in 2005 was a highly disruptive force in retail, and, until recently, it was hard to know how successful that foray …


In Ecommerce, Must Reads


March 3, 2014

Utilizing Mobile Trends for Ecommerce Success

It goes without saying that life always goes much faster than you can believe. When we talked about 2020 in the 90’s many of us imagined ourselves wearing silver clothes, flying cars and having houses like spacecrafts. It may seem that …


In Cross Channel, Ecommerce


March 3, 2014

A Fantastic Customer Experience Doesn’t End With the Sale

Days after Valentine’s Day, 1-800-Flowers found itself still trying to make amends with customers whose flower and candy never arrived as promised. The company suffered another black mark when already-frustrated customers were unable to get through to the company …


In Ecommerce, Inventory


February 27, 2014

JCPenney Makes a Commitment to Omnichannel

With sales of $1.08 billion for fiscal year 2013, an increase of 5.8%, it appears JCPenney has its ecommerce channel back on track.

And on its Feb. 26 earning call, JCPenney chairman and CEO Mile Ullman said the retailer is ready to make ecommerce …


In Ecommerce, Marketing

Macy's, Bloomingdale's, Deliv, same-day delivery, Amazon, ecommerce

February 26, 2014

Macy’s Addresses Omnichannel and Same-day Delivery

While the fourth quarter  showed a 1.6% decline in sales, Karen M. Hoguet, chief financial officer at Macy’s, said moving forward the retailer plans on making strides in its omnichannel fulfillment initiatives including buy online, pick up in-store, and same-day delivery.



In Cross Channel, Ecommerce


February 23, 2014

2014 Trends and Priorities for Customer-Driven Commerce

Online merchants hoping to grow revenue and deepen customer loyalty in 2014 are finding the ground shifting beneath their feet. Their customers are increasingly coming from new locations, such as social media sites, using new devices, such as tablets, and are …


In Ecommerce, Ecommerce

Omnichannel, omnichannel operations, omnichannel retail, retail inventory management, inventory management, reverse logistics, buy online pickup in store

February 21, 2014

The Key to Omnichannel Success: A Strong Logistics Strategy

There are a lot of factors that determine success in the omnichannel marketplace. But retailers are discovering that their logistics and fulfillment operations are consuming a larger share of the oxygen in omnichannel conversations than ever before.

According to a …


In Inventory, Must Reads


February 19, 2014

How Nicole Miller Built its Omnichannel Strategy

Nicole Miller is an early adopter of the omnichannel marketing approach. Thus far, it is reaping the benefits of this strategy, merging data from both ecommerce and in-store environments to provide a formidable marketing strategy aimed at boosting sales, all …


In Omnichannel, tip-sheet


February 17, 2014

Lessons Learned: The iOS 7 Transition for Retail Apps

Apple’s introduction of the iOS 7 operating system was a major event at launch time. However, many of the implications for retail mobile apps are still rippling outward. The new OS is having an impact on app performance, management mindset, and …


In Ecommerce, Marketing

  1. 1
  2. ...
  3. 36
  4. 37
  5. 38
  6. 39
  7. 40
  8. 41
  9. 42
  10. ...
  11. 92