same-day-delivery-image-300

August 22, 2013




Shutl Pushes Back Same-Day Delivery to September

Back in late May, Multichannel Merchant spoke with Tom Allason, CEO and founder of Shutl, who said he was confident the first same-day delivery in the United States was set to happen before July.   We haven’t heard of anything …

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In Ecommerce, Must Reads

ChalkflyHorz300

September 4, 2014




Chalkfly Sees AOV Increase with Response Website

Office and school supply ecommerce retailer Chalkfly saw a 33% increase in its average order value when it launched a re-designed fully responsive website.  At the same time, Chalkfly leveraged SLI Systems’ search technology.

Lissa Cupp,  chief marketing officer for Chalkfly, …

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In Ecommerce, Must Reads

christmas-holiday-mouse-gifts-santa-hat-300

August 25, 2014




Pre-Holiday Power-Up: Building Better Subscriber Profiles

I bet you already have your holiday plan all wrapped up, or you’re at least close enough to have the wrapping paper and tape on stand-by. Most marketers focus early holiday planning on campaign and promotional details because they …

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In Ecommerce, Holiday 2014

Ecommerce, omnichannel, omnichannel fulfillment, ship from store, in-store pickup, holiday shopping, holiday shopping 2014, Shopatron, Ed Stevens, retail, online retail

August 25, 2014




What’s in your Holiday Toolkit?

Black Friday, Cyber Monday, Green Monday, you know they’re literally right around the corner, but do you have your toolkit full of the strategies and tactics it takes to build a great email marketing program to optimize them?

Below …

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In Campaign, Email

July 15, 2010




Merchants Hope for Back-to-School Rebound

The average U.S. family is expected to spend 10.5% more during the 2010 back-to-school shopping season than they did last year, according to the National Retail Federation’s 2010 Consumer Intentions and Actions Back to School survey, conducted by BIGresearch.
The families …

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In News

Warehouse, distribution center, fulfillment center, Operations and Fulfillment, ecommerce, direct-to-consumer, DTC operations, FedEx, FedEx Ground, HomeGoods, Keystone Automotive Corp., Jelly Belly

April 7, 2015




Making the Direct-to-Customer Returns Process Easy and Painless

How do you make your returns process easy and painless for direct-to-customer orders?

We asked this question to three direct-to-customer retail executives who will be speaking at Operations Summit 2015, which will be held April 14-16 in Louisville, KY. And here …

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In Must Reads, Operations & Fulfillment

Men's Wearhouse and Jos. A. Bank logos

November 26, 2013




Back Atcha: Men’s Wearhouse Makes a Play for Jos. A. Bank

Less than 7 weeks after Jo.s A. Bank looked to acquire troubled apparel merchant Men’s Wearhouse, Men’s Wearhouse made an offer Tuesday to acquire Jos. A. Bank for $1.2 billion, or $55 a share.

Given Men’s Wearhouse’s advantage in scale, growth and …

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In Executive, Leadership Team

walmart-cyber-monday-home-page-300

November 25, 2013




Walmart Rolls Back Free Shipping Threshold for Cyber Monday

[CLICK HERE for Multichannel Merchant's Cyber Weekend 2013 coverage]

Walmart Unveils Cyber Monday Savings of Up to 60 Percent, Lowers Free Shipping Minimum (via PR Newswire)

Walmart.com’s biggest Cyber Week event begins Saturday, Nov. 30, with deals including $500 off a 55-inch LED …

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In Cyber Weekend 2013, Operations & Fulfillment

Shipping/Delivery, Operations and Fulfillment, parcel carrier, parcel carriers, UPS, FedEx, United States Postal Service, USPS, parcel negotiations, parcel spend management, parcel carrier negotiations, parcel carrier contracts, parcel carrier surcharges, DHL, UPS SurePost, FedEx SmartPost, last-mile delivery

April 2, 2015




4 Insider Tips Your Parcel Carrier Doesn’t Want You to Know

Given the pending United States Postal Service rate increases, FedEx has started informing shippers that its SmartPost rates will increase on April 27. And shippers can anticipate a similar increase from UPS SurePost and other carriers utilizing the USPS for last-mile …

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In Blog, Operations & Fulfillment

jcp-300

May 1, 2013




JCP Asks Customers to “Come Back”

J.C. Penney took to Facebook to acknowledge the marketing mistakes it has made over the past year and a half and is now asking customers to “come back” according to a post on its Facebook page.

The year-long perils …

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In Cross Channel, Ecommerce

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