September 9, 2004




In-Store Pickups: Great Idea, Weak Execution

The E-tailing Group’s second annual mystery shopper analysis of online back-to-school shopping, released last week, focused primarily on in-store pick-up and return processes. And according to the Chicago-based consulting firm, there’s plenty of room for improvement.
For one …

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In News

February 1, 2006




Challenges in store

For many marketers that started out with print catalogs and then artfully mastered the Web channel, opening stores is perhaps the final frontier. But the various challenges of going brick-and-mortar, from stocking and shelving to point-of-purchase displays and managing a …

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In Uncategorized

November 1, 2005




What’s in store

Unlike fashion fads, trends in storage media are not cyclical. So while the current retro movement may mean that you can again wear all that polyester that’s been hanging in your closet, your facility will be totally out of style.

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In Operations & Fulfillment, Opsandfulfillment_warehouse-20-03-2013

September 22, 2005




Study Offers Ways to Improve In-Store Pick-up of Online Purchases

More and more customers are buying products over the Web and picking them up at a store, but the process isn’t as seamless as it could be, reports a survey of 15 merchants conducted by the e-tailing group inc. Although …

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In Uncategorized

July 1, 2002




Retail in Store for Babystyle

Maternity and baby products cataloger/Web marketer Babystyle is embracing a new channel. The Los Angeles-based company plans to open its first store in November. Babystyle, which includes the Babystyle.com and Kidstyle.com Websites, actually plans to open two …

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In Lists & Data - Business-14-05-2013

June 12, 2002




Live from the ACC: Retail in Store for E-Style

Maternity and baby products cataloger/Web marketer E-Style is embracing a new channel. The Los Angeles-based company plans to open its first store in November.
E-Style, which includes the Babystyle.com and Kidstyle.com Websites, actually plans to open two …

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In News

December 1, 2004




In-Store Pickup Pitfalls and Payoffs

Multichannel marketers that allow catalog and online customers to pick up their orders in one of their stores find the service hugely popular among shoppers. For instance, nearly 45% of Sears.com sales this year have been picked up in stores, …

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In News

October 23, 2003




Survey: Order Online, Pick Up in Store Working Well

A mystery shopper survey conducted by Chicago-based e-commerce consulting firm The E-tailing Group shows that half of the retailers surveyed had products ordered online ready for pick-up in their stores the same day.
“Overall, we found that [the order online, …

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In Uncategorized

in-store

May 9, 2013




Consumers Want Customized In-Store Experience Over Online Shopping

U.S. Retail Survey Shows 75% of Consumers Prefer Customized In-Store Experiences Over Online Shopping (via PR Newswire)
Synqera survey finds that consumers in-store shopping is still preferable but online-type customization is needed; finds key to anti-showroom strategies. NEW YORK, May 9, 2013 /…

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In Cross Channel, Customer Service

cell-phone-1

May 9, 2013




How Mobile is Being Used In Store

Like it or not, mobile is a major shopping tool for consumers inside the traditional bricks-and-mortar store. But mobile is now playing a major role in the eyes of the shopper even before the step foot in-store. According to this …

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In Cross Channel, Ecommerce

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