December 12, 2012




Office Depot Announces In-Store Pick Up Within Hour for Online Orders

Office Depot has announced that customers can now pick up most of its online inventory at a traditional brick and mortar store within an hour of ordering from the web.
In a press release, the office supply retail chain said …

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In Email, Operations & Fulfillment

December 3, 2012




5 Tips to Turn Showrooming Consumers into In-store Customers

Is that a competitor lurking in aisle 7?! Retailers nowadays are increasingly contending with questions like this one. No, they’re not being infiltrated by a new and insidious breed of corporate spies. Rather, consumers – via their mobile devices – are inviting …

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In Analytics, Channel Integration

September 25, 2012




Buy Online and Pickup in Store for iPhone 5

Rumors have been flying all over the internet for the past several days, but it turns out that Apple will in fact offer a buy online and pick up in store option for the much sought after iPhone 5.
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In News, Operations & Fulfillment

March 6, 2012




Continuing the Customer Conversation In-Store and Online

I’m growing tired of this question: How do I drive an in-store customer online and vice versa? It’s not a bad question, but I do feel that it is being asked in the wrong way. The question should …

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In Channel Integration, Cross Channel

December 8, 2011




Amazon Encouraging Mobile Shopping In-Store

The warning signs about confident consumers shopping on Amazon while browsing your store’s merchandise have been evident, and now the ecommerce giant is encouraging smartphone owners to do so. As an added incentive, Amazon is giving customers using Price Check …

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In Mobile Commerce

October 28, 2009




FAO Boutiques in Store for Toys ‘R’ Us

Customers who want more access to iconic upscale toy merchant FAO Schwarz just got their wish: Starting Nov. 1, FAO Schwarz-branded boutiques will be introduced in 585 Toys ’R’ Us stores nationwide.
The FAO boutiques will be located prominently at the front …

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In News

Operations and Fulfillment, Shipping/Delivery, retail, omnichannel, omnichannel fulfillment, Nordstrom, UPS, Uber, Best Buy, Target, Instacart, Amazon

May 4, 2015




Uber Lining Up Retailers for Same-Day Delivery Service

A roundup of news items covering retail operations, fulfillment and delivery.

Taking a shot at “I want it now” offerings like Amazon’s one-hour deliveries, ridesharing service Uber plans to launch a same-day delivery service through its UberRush couriers and …

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In News, Omnichannel

Bigcommerce, Zing, ecommerce, retail, omnichannel, point of sale, point of sale system, POS, mobile POS, retail POS, ecommerce platform, acquisition

April 30, 2015




Bigcommerce Acquires Retail POS Provider Zing

Ecommerce platform company Bigcommerce announced it has acquired Zing, a provider of mobile retail technologies, according to a release. As part of the agreement, Zing’s team and intellectual property will become part of Bigcommerce, further expanding the company’s …

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In Ecommerce, inventory management

email-button-300

April 28, 2015




Email Marketing: Three Tips for Better Engagement

Today’s retail customer is savvy. With more information at their fingertips than ever before, they compare online and in-store prices, jump on free shipping offers, and scan for discounts on social media. While it may seem daunting for retailers …

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In Email, Marketing

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