April 3, 2015
Merchants in 2015 are faced with major challenges in fulfilling orders from multiple channels, including web, mobile, in store and catalog, and doing so in increasingly rapid fashion.
Order fulfillment automation can address the growing demand for shortened time to customer …
April 28, 2014
Digital interactions influence 36 cents of every dollar spent in the retail store, or approximately $1.1 trillion, according to the latest study from Deloitte Digital. By the end of 2014, that number will climb to 50%, or $1.5 trillion of total store sales.
The study, “…More...
April 1, 2015
Several retailers jumped on the April Fools Day bandwagon on various channels – primarily through email marketing, to promote products, discounts and just plain fun.
Here is a compilation of what retailers did:
Amazon partied like it was 1999 on its …More...
March 30, 2015
Best Buy Canada announced it is consolidating both Best Buy and Future Shop stores and websites, with plans to build a multichannel customer experience. The plan calls for closing 66 Future Shop locations, effectively immediately.
The company has plans to invest …More...
March 30, 2015
Since the beginning of ecommerce, retailers have controlled how consumers shop and buy online – until now. Mobile devices have become deeply integrated into the online shopping experience.
Consumers expect seamless multi-device, cross-channel interaction with their favorite brands. They no longer …More...
March 17, 2014
If implemented effectively, omnichannel solutions like ship-from-store and in-store pick up, can produce 2% to 20% incremental chain sales.
The key to success is not just technology, but accurate inventory allocation, intelligent order routing, in-store operations execution, and change management.
“Every retailer …More...
March 25, 2015
In order to win consumer loyalty and achieve growth across all channels, retailers must enhance their mobile commerce offerings and improve the in-store shopping experience, according to results of a survey of 750 U.S. consumers – and a separate analysis …More...
March 24, 2015
By changing its mobile focus from conversions to engagement and influence, coupled with an enhanced mobile app experience and analysis of customer data from its PowerUp rewards program, GameStop has seen tremendous success in mobile-to-store sales.
From January 2014 – six months …More...
March 22, 2015
Fill in the blank: The Apple Watch is the future of ___________.
Depending on what you’ve been reading lately, your answer could easily be any of the four I’…More...