27397_MCMOutlook2016_logo_web300

February 17, 2016




MCM Outlook 2016: Ecommerce’s Role Grows with Omnichannel and Mobile

As proven during the most recent holiday season, the convergence of ecommerce and bricks-and-mortar is more important for merchants than ever. Merchants working hard to prepare for the always-connected shopper, whether they buy from their smartphone and pick up in …

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In Ecommerce, executive summary

mobile-commerce-mobile-apps-300

February 16, 2016




Top 8 Mobile Shopping Problems

As shoppers move farther away from their desktops to make more and more purchases online, it is imperative that retailers understand (and address the frustrations many users have with their mobile retail experience. Bizrate Insights conducted a mobile study of …

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In Blog, Ecommerce

usability

February 16, 2016




It’s Not All About Mobile, It’s About Customer Experience

There’s no doubt that mobile lived up to its promise this holiday season. But if mobile is your only focus, you might be missing the point.

The story is plastered everywhere: Mobile is driving more and more revenue for online …

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In Blog, customer experience

Amazon, Amazon Prime, omnichannel retail, two-day delivery, same-day delivery

February 9, 2016




Amazon Shipping Has Slowed for Non-Prime Members

While Amazon Prime’s guaranteed two-day delivery promise has helped swell its ranks to an estimated 40 million members in the U.S. and growing rapidly, the shipping speed for non-Prime members has actually slowed as traditional retailers have caught up …

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In Fulfillment, fulfillment

WholeFoods300

September 15, 2014




Whole Foods Market Partners with Instacart for In-store Pickup

Whole Foods Market (and one-hour grocery delivery service Instacart announced a new partnership that enables customers to have Whole Foods Market products delivered in as little as one hour. Customers will soon also have the convenient option to place orders …

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In News, Operations & Fulfillment

Online-Payment

February 8, 2016




6 Ways Online Payment Technologies Will Revolutionize Your Business

What the typical merchant wouldn’t give to be able to read a customer’s mind. The next wave of payment technology will focus on offering merchants more insight into the customer journey – especially during the checkout and payment phases. …

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In Blog, Ecommerce

ecommerce fulfillment, ecommerce operations, order management system

February 5, 2016




Replatforming Your Ecommerce System? Don’t Overlook Order Management

For many ecommerce retailers, the website replatforming process eventually becomes a necessary task. It’s a complicated undertaking, but several factors – the challenge of updating legacy systems, the need to add new site features and the desire for a fresh …

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In Blog, Inventory

ecommerce fulfillment, shipping data, distribution data, Warehouse/Distribution Center, ecommerce shipping, direct-to-customer fulfillment

February 4, 2016




Taking a Closer Look at Your Data

Today, retailers are able to look at their customers holistically, which enables them to experiment with innovations to improve the overall shopping experience. The impact of combining in-store and online data will make this a critical business requirement for brands’ …

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In Big Data, Data & Analytics

cross-border ecommerce

February 3, 2016




Cross-Border Ecommerce is Driven by Mobile Technology, Payments, Strategy

NEW YORK, Jan. 20, 2016 /PRNewswire/ – Ecommerce is going mobile and innovative technology is allowing consumers around the world unprecedented access to products. Consumers are no longer limited to the product selection at their local store or even in their own …

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In cross-border, Global

Amazon Books

February 2, 2016




Looks Like Those Amazon Books Stores Are Happening…

[caption id="attachment_79764" align="aligncenter" width="650"] Amazon Books in University Village, Seattle. (Amazon photo)[/caption]

… or are they?

General Growth Properties CEO Sandeep Mathrani spilled the beans Feb. 2 on a big secret that really comes as no surprise: Amazon is …

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In Blog, News

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