December 30, 2014

How Convenient is Buy Online, Pickup In Store?

Buy online, pickup in store is supposed to be a major differentiator for omnichannel retailers. But is buy online, pickup in store really that convenient?

According to a study by StellaService, buying online is a piece of cake. But it …


In Blog, Must Reads


September 4, 2015

Week in Review: Peak Holiday Season Expectations Continue to Rise

The peak holiday season this year is beginning to look a lot like … last year, only more so in terms of customer expectations on faster delivery, flexible options and a mobile-friendly experience, retailers and experts told Multichannel Merchant this week.



In Ecommerce, Global


September 4, 2015

Sole Society Opens First Retail Store

Sole Society, a leading lifestyle brand of women’s shoes, handbags, and accessories, opened its   doors to their first brick-and-mortar retail store at Santa Monica Place.
Launched in 2011, the Los Angeles-based online footwear brand kicked up buzz by delivering stylish $100-and-under …


In Ecommerce, PR Newswire


August 31, 2015

Changing With the Seasons: Managing Inventory Based On Seasonal Demand

When it comes to selling seasonal merchandise such as shorts, snow boots, or costumes, proper planning is always key. This is just as true with your retail system as it is with your ordering methodologies or advertising buys.

Making the …


In Blog, Inventory


August 31, 2015

Heightened Holiday Shopping Expectations Driving Retailer Preparations

Holiday shopping 2015 is going to look a lot like last year, only more so in terms of customer expectations for faster delivery, flexibility and options, as well as a mobile-friendly experience, retailers and industry experts told Multichannel Merchant.

Scott Cohn, …


In Ecommerce, Marketing

Target, Target Canada, ecommerce, store closings, Canadian retail market, Zellers

November 18, 2014

Bullseye: Target Adds Mobile In-Store Features

A week after Walmart announced enhancements to its mobile app to make holiday shopping easier for its in-store customers, Target announced that several new in-store navigation features are now live in its mobile app.

The features include new interactive maps …


In Ecommerce, Holiday 2014


August 28, 2015

Week in Review: Chico’s Plans to Sell Boston Proper

Chico’s FAS has announced it is exploring strategic alternatives for Boston Proper, the direct-to-customer women’s apparel retailer it acquired for $205 million just four years ago.

Chico’s FAS President and CEO David Dyer confirmed the company is seeking “strategic alternatives” for …


In Ecommerce, Executive


August 27, 2015

Product Availability, On-Time Delivery Matter Most in Holiday Peak Shopping Season

Uncovering the latest insights into the online shopper’s expectations during the holiday shopping season, a new survey by eBay Enterprise and CFI Group reveals that consumers desire multiple ordering and more shipping options; while proving that product availability and late …


In Must Reads, Omnichannel


August 27, 2015

New Mobile Technologies Emerge to Offer Superior Customer Experience

Mobile device proliferation presents both challenges and opportunities for online brands. We’re in the midst of a fundamental shift in the way that consumers engage with brands and in the way customer preference and loyalty is influenced. Digital channels …


In Blog, Ecommerce


August 21, 2015

Staples Sees an Increase in Sales in Q2

Staples saw a successful second quarter as its total company sales grew 1% and its North American B2B sales were up 3% in the quarter, driven by a 4% sales growth in contract and local currency.

“During Q2 we grew sales in …


In Ecommerce, News

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