Ecommerce, global ecommerce, OrderDynamics, omnichannel, omnichannel fulfillment, ship from store, ship to store, in-store pickup, click and collect, order management, order management system, OMS

October 21, 2014




Online Retailers Often Disconnected from Consumer Desires

Online retailers are giving consumers delivery options they don’t want, while not offering the ones they do, according to a survey from cloud-based order management provider OrderDynamics and Opinion Matters.

From next-day delivery to in-store stock visibility, the study …

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In Ecommerce, Ecommerce

Schneider300

October 20, 2014




PIM System Helps Speed Up Schneider Electric Buildings Business

In an effort to speed up system upload times and deliver richer product information through all customer touch points, Schneider Electric Buildings Business (SEBB) partnered with data management provider Riversand and now sees a 75% reduction in product information upload time.

“…

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In Ecommerce, Must Reads

Alibaba, alibaba group, Tmall, Taobao, online marketplace, google, Walmart, Walmart.com, Jack Ma, supply chain, omnichannel, omnichannel fulfillment

October 17, 2014




China and Alibaba: Ecommerce News Dominators

When I was setting up our MCM Global Ecommerce newsletter, I was trying keep a balanced list of our top global articles and couldn’t help but see so many of them were about companies making active plans to go …

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In Blog, cross-border

Apple Pay

October 15, 2014




Will Apple Pay Launch This Week?

The Apple Pay system could launch for retailers as early as Saturday, various sources are reporting. CNN Money is reporting that the rumor of the launch came through a leaked memo from Walgreens, which is among the group of retailers …

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In Ecommerce, Mobile

gift-shipping-300

April 29, 2014




A Ship-From-Store Solution Bridges Omnichannel Gaps

Last week, eBay Enterprise announced a new offering for clients using its ship-from-store solution. The goal of eBay Enterprise’s Ship-From-Store Freight is to reduce the shipping cost for retailers and brands and enable them to transfer these savings onto their …

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In Omnichannel, Videos

7-west-34th-st-new-york-ny-google-maps-street-view-300

October 11, 2014




What to Make of Amazon’s Brick-and-Mortar Store Launch

[caption id="attachment_55576" align="aligncenter" width="600"] This is a Google Maps street view of 7 W. 34th St. in Manhattan, where Amazon will reportedly open a brick-and-mortar store in time for the 2014 holiday season.[/caption]

So this happened: Wall Street Journal …

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In Blog, Customer Service

omnichannel-strategy-300

April 22, 2014




Omnichannel Shopping Activity is Virtually Everywhere

Consumers Want it All: Omni-Channel Shopping Activity is Virtually Everywhere, Reports CFI Group and eBay Enterprise™ (via PR Newswire)
The Omni-Channel Retail Customer Experience study shows customers want their products when, where and how they want it. ANN ARBOR, Mich., …

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In Must Reads, Omnichannel

walmart-fulfillment-300-200-1

October 9, 2014




Best Practices for Retail Operations and Fulfillment

Major tactical areas like handling holiday season demand and related labor management issues, as well as implementing omnichannel commerce and dealing with rapid changes in customer contact centers, are perennial challenges facing operations and fulfillment professionals.
To help them address …

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In executive summary, Operations & Fulfillment

mobile-barcode-scanning-300

April 19, 2014




Mobile is the Anchor of Omnichannel Retailing

The new paradigm of omnichannel retailing has pushed businesses in all retail sectors toward a completely new way of conducting business. Customers and brands now interact anytime and everywhere: mobile browsers, mobile apps, social media networks, PCs, tablets, smartphones, email, …

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In Mobile, Must Reads

gap-inc-300

April 19, 2014




Gap Inc. Discusses Omnichannel and Global Strategies

During its annual investor meeting, Gap Inc. highlighted its use of technology, innovation and scale as competitive advantages as it makes progress toward bridging the growing digital world with its physical stores to create omnichannel shopping experiences for its customers.

“…

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In Global, Must Reads

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