A Conversation with REI On Its Approach to Recommerce, Returns

| Mike O'Brien

Outdoor gear retailer REI has been at the forefront of recommerce, creating a successful channel by viewing returns not as a cost center but a revenue driver. It also helps REI achieve its sustainability goals while also spurring growth. Matthew Bergerson, REI’s DVP of returns and circular economy, talks about the company’s views on reverse logistics, circularity, sustainability and its customer ethos.

Manhattan Associates Transforms Retail Returns

| Manhattan Associates

Atlanta, Sept. 5, 2023 — Manhattan Associates Inc. (NASDAQ: MANH) has announced enhanced Returns Management capabilities to streamline and optimize the returns process and deliver a frictionless experience for both … Continue Reading →