vitacost-300

July 9, 2014




Why Vitacost.com is Vital to Kroger’s Omnichannel Strategy

The Kroger Co. will purchase all outstanding shares of Vitacost.com for $8 per share in cash, or approximately $280 million, according the a definitive merger agreement announced on July 2.

On the surface, the deal may seem like a head-scratcher. But Vitacost….

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In Executive, M&A and Financial

cloud-tablet-300

July 4, 2014




Omnichannel Happens in the Cloud

Consumers are more demanding, more connected and more informed than ever. They’re researching and completing transactions across multiple channels, starting their journey with one device and finishing it on another. And they expect the experience to be seamless, letting …

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In Must Reads, Omnichannel

Ecommerce, omnichannel, omnichannel fulfillment, omnichannel focus, omnichannel strategy, retail, ship from store, ship to store, buying online, online shopping, GameStop, brick-and-mortar

July 2, 2014




Rewards Data Helps GameStop Drive Omnichannel Growth

Even with all the growth in ecommerce, GameStop has found that most of its customers are using the company’s online channel to research products before making a purchase in store. And data from its PowerUp rewards program is generating …

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In Analytics, Ecommerce

ecommerce-order-flowchart-300

June 29, 2014




Optimizing Omnichannel Order Picking and Fulfillment Operations

[caption id="attachment_50295" align="alignright" width="450"] A comprehensive cycle of consumer purchasing options need to befilled by a wide range of fulfillment channels to meet customer demand.[/caption]

Omnichannel and ecommerce retailers are being pressured into finding new and different …

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In Fulfillment, Operations & Fulfillment

inventory-baecode-scan-300

June 29, 2014




Understanding Omnichannel Inventory Dynamics

One key to success in omnichannel commerce operations is accurate, real time, complete visibility of inventory at all stages of the supply chain. This translates into knowing what is on hand, what has been sold and what is in transit. …

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In Inventory, Operations & Fulfillment

Amazon, same-day delivery, Macy's, Bloomingdale's, Walmart, Foot Locker, fulfillment center, distribution center, operations and fulfillment, local couriers, bicycle couriers, bike couriers, courier services, ecommerce, ecommerce fulfillment, Flywheel

December 9, 2014




Amazon Testing Bikes for Ultra-Fast Delivery in New York

Amazon is once again pushing the ecommerce envelope, testing out the use of bicycle couriers in New York as part of a service called Amazon Prime Now, according to a report in the Wall Street Journal.

The service will provide …

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In customer experience, Fulfillment

omnichannel-strategy-300

December 8, 2014




The Power of Omni-Proofing Your Organization

Aligning an organization for omnichannel success through the implementation of a fool-proof omnichannel operation is no easy task. Omni-proofed means your business is able to provide the personal, seamless and connected experience that your consumers have come to expect.

The …

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In Blog, Omnichannel

direct to consumer, DTC, Warehouse/Distribution Center, Operations and Fulfillment, order management system, OMS, Warehouse Management Systems, WMS, VAR, value-added reseller, ERP, software selection, software requirements, omnichannel, omnichannel fulfillment

December 4, 2014




Determining Which DTC Operations System Platform is the Best Fit

There are many systems possibilities for direct to customer businesses. The choices include ecommerce platforms with order management (OMS) functionality; standalone OMS; “best of breed” integrations with OMS, customer care or CRM front ends and a warehouse management system (WMS) …

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In Blog, Fulfillment

shopatron-300

December 4, 2014




Retailers Powered by Shopatron Saw 77% Gross Merchandise Value Growth on Cyber Monday

According to new data from Shopatron, the world’s leading cloud-based provider of enterprise distributed order management solutions, omnichannel retailers that provide cross-channel offers to their customers are the big winners emerging from this year’s “Cyber Week.” Contrary to …

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In Cyber Weekend 2014, Fulfillment

cart

June 10, 2014




The Gap Between Customer Expectations, Retailer Reality in Omnichannel

A new report from Forrester Consulting, commissioned by Accenture and SAP unit hybris, found that retailers’ ability to deliver a multichannel shopping experience is lagging behind customer expectations, according to a report in Business2Community.

Forrester found that 71% of consumers …

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In Ecommerce, Inventory

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