omnichannel-pic-300

October 27, 2015




How Retailers Can Go Beyond Omnichannel and Move to Customer-Centricity

For retailers, employing the omnichannel model is a necessity to appeal to today’s highly connected consumer and target their interest both in-store and across devices.

Yet, there is a disconnect that prevents retailers from reaching ideal shoppers and aligning …

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In Blog, marketing

Jeff Gennette

June 23, 2016




Jeff Gennette Will Replace Terry Lundgren as Macy’s Inc.’s CEO

[caption id="attachment_86239" align="alignright" width="150"] Jeff Gennette[/caption]

CINCINNATI–(BUSINESS WIRE)–Jun. 23, 2016– Macy’s, Inc. (NYSE:M) today announced that Terry J. Lundgren, the company’s CEO since 2003 and Chairman since 2004, will transition the position of CEO to …

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In Executive, Leadership Team

comfort-club-300

June 21, 2016




How Comfortable Club Makes its Underwear Visible to Shoppers

As Kickstarter-funded premium underwear provider Comfortable Club starting expanding its sales channels to include Amazon as a marketplace seller as well as using its Fulfillment by Amazon service, inventory management and visibility across channels started to become a serious issue.

“…

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In inventory management, Must Reads

11-11-singles-day-300-200

October 22, 2015




Alibaba Unveils Omnichannel Retailing Plans for Singles Day 2015

Alibaba Group has revealed its omnichannel retailing plans for the 2015 11.11 Global Shopping Festival, also known as Singles Day.

This year, more than 1,000 retail brands, with 180,000 stores in 330 cities across China, will participate in this year’s 11.11 Global Shopping Festival. In …

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In Global, Marketplaces

Target Corp.

June 20, 2016




How Target Leveraged Flexible Fulfillment

Leveraging flexible fulfillment has not been an easy task for Target, but by implementing ship-to-store, order pickup and ship-from-store, the big-box retailer has managed to become an omnichannel leader.

Since 2012, Target has made a conscious effort of putting its customers …

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In Fulfillment, Must Reads

Zumiez-logo1

June 20, 2016




Zumiez Deploys SalesWarp OMS Across 600 U.S. Stores and DCs

Omnichannel retail order and fulfillment software firm SalesWarp has deployed its solution throughout the entire national chain of specialty youth apparel retailer Zumiez.
To meet its goal of better serving customers, Zumiez needed a technology solution to leverage its store …

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In Fulfillment, fulfillment

innovation

June 16, 2016




3 Ways to Innovate in Operations and Fulfillment and Deliver ROI

This past week we visited one of America’s largest omnichannel retailers to discuss a radically different service concept they were contemplating. If successful, the new service will be a disruptor for many businesses in the multichannel marketplace.

What really …

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In Blog, Fulfillment

global-payment-300

June 16, 2016




How Consumers Across the Globe Shop and Buy Online

Consumer technology is constantly evolving, reshaping the way retailers and consumers interact on a daily basis. These changes force retailers to provide functionality that allows consumers to easily make purchases on their device, or devices, of choice. It’s become …

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In Blog, Global

big-data-button-300

June 16, 2016




How (& Why) Retailers Can Do Big Data in the Cloud

Cloud computing changed everything for retailers. From brick-and-mortar enterprises to web-only storefronts, the cloud has had a major impact on business, technology and the bottom-line.

That’s why for most retailers today, the question is not usually “if” leveraging the …

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In Blog, Data & Analytics

Steve Madden logo

June 16, 2016




Mobile, Personalization, Relevance Key to Milennials at Steve Madden

Retailers need to have more of a mobile-first mentality, a high degree of personalization and a strong loyalty focus if they’re going to reach, engage and retain millennial shoppers, according to Mark Friedman, president of ecommerce for youth apparel …

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In Branding, Channel Integration

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