American Eagle Outfitters, ecommerce, omnichannel, omnichannel fulfillment, omnichannel operations, omnichannel retail, buy online pickup in store, ship from store, store to door

March 9, 2015

Omnichannel Results Exceed Expectations for American Eagle

American Eagle Outfitters is seeing success with its omnichannel program, which contributed to good numbers for the fourth quarter.

Michael Rempell, COO of American Eagle, said in a call with analysts that the company’s buy online/pickup in store, …


In Ecommerce, Fulfillment

EMV, card not present, CNP fraud, ecommerce fraud, ecommerce fraud prevention, chip-and-pin, chip and pin, ecommerce security, payment security

October 1, 2015

EMV and the 5 Things All Online Retailers Need to Know

When it comes to online fraud, it hasn’t been a great year for ecommerce merchants. In fact, online retailers lost an average of 1.3% of revenue to fraud and fraud related costs according to a recent LexisNexis study, representing a …


In Blog, Ecommerce


February 27, 2015

Retail Business Networks: The Key to Omnichannel Integration

For some time, the titans of general merchandising — Costco, Target and Wal-Mart — have been transforming how they do business. Recognizing that the consumer is king, they are putting more emphasis on their supply chains and working with their suppliers and …


In Blog, Must Reads


September 25, 2015

Week in Review: You Down With EMV (Yeah You Know Me)

The deadline for U.S. merchants to be on board with Europay, Mastercard, Visa (EMV) technology is less than a week away. If merchants do not upgrade their point-of-sale terminals to EMV-compliant machines, they’ll be held responsible for fraudulent …


In Ecommerce, Executive

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon,

September 25, 2015

Improving Customer Interactions by Bridging the Business Intelligence Gap

In almost every business, it is important to understand exactly how customers interact with a company, whether it is at a physical point of sale, marketing or ongoing customer service.

This knowledge is especially important with organizations that utilize an …


In Blog


February 26, 2015

UPS to Address Supply Chain Agility for Omnichannel Success at Operations Summit

The increasing complexity of today’s supply chain – brought on, in large part, by the surge in omnichannel retailing – will be a key theme and topic addressed at Multichannel Merchant’s 4th Annual Operations Summit, held April 14-16 in Louisville, …


In Must Reads, Operations & Fulfillment


September 23, 2015

8 Yogi-isms for the Ecommerce World

New York Yankees legend Yogi Berra passed away Tuesday, Sept. 22, at the age of 90.

Though he was an 18-time All-Star and owns 10 World Series rings, Berra was known just as much for his colorful off-field quotes, also known as Yogi-isms.


In Blog, Ecommerce

September 23, 2015

eBay Enterprise Provides Fulfillment Services for Sigma Beauty

KING OF PRUSSIA, Pa., Sep 23, 2015 (BUSINESS WIRE) – eBay Enterprise, an eBay Inc. company, today announced a partnership with the international online beauty store Sigma Beauty to provide fulfillment and freight services. The two companies have entered into a multi-year …


In Operations & Fulfillment, PR Newswire

Warehouse, distribution center, retail operations management, ecommerce

September 21, 2015

6 Steps for Improving Your Retail Operations Management Analysis

Management analysis, when done right, should be a boon for your business, not a boondoggle.

Recently I spent time with a client evaluating their sales and EBITDA growth. Sales have been increasing 20% annually over the last four years; EBITDA is …


In Blog, Inventory


February 19, 2015

Data Security, Omnichannel Initiatives Top Retail CIOs’ Priority Lists

With recent high-profile data breaches and the growing need to deliver a unified and differentiated customer experience, retail CIOs agree that security and digital innovation are top priorities for 2015.

According to the 2015 National Retail Federation/Forrester Research Inc. Retail CIO …


In Data & Analytics, eCommerce

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